Think Again with Scott Jens
Dr. Scott Jens talks to ODs and eye care industry pros about common challenges and misconceptions that practitioners often face in private practice - and how to overcome them. His guests cover a variety of perspectives and speak from a number of different places along their professional journeys.
Think Again with Scott Jens
Your Staff Can't Improve What They Can't See
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Scott Jens, OD
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Season 1
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Episode 49
When reporting becomes more than a numbers task, it can transform your entire team. In this episode, Katie Lauver shares how access to the right metrics helped her team gain clarity, take ownership, and step confidently into leadership. From building better conversations to driving performance without micromanagement, this episode is full of practical wins for growing practices.
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