Think Again with Scott Jens
Dr. Scott Jens talks to ODs and eye care industry pros about common challenges and misconceptions that practitioners often face in private practice - and how to overcome them. His guests cover a variety of perspectives and speak from a number of different places along their professional journeys.
Think Again with Scott Jens
Why Patients Buy - and Why They Don't
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Scott Jens, OD
In this episode of Think Again, Scott chats with Mark Hinton, CEO of EyeFacilitate, about how to turn optical data and conversations into real business outcomes. Mark shares his proven approach to using practical metrics and empathetic communication to boost multiple pair sales, reduce no-shows, and engage the entire team in goal-setting. If you’re struggling with optical performance or staff alignment, this conversation is packed with actionable strategies to bring clarity, focus, and growth to your practice.
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