From the Yellow Chair
Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo working the grind at Lemon Seed Marketing, but this podcast is an outlet for us to share their experiences with the masses, From the Yellow Chair.
Podcasting since 2021 • 197 episodes
From the Yellow Chair
Latest Episodes
Behind the Scenes: Great American Brand Story 2025 Winners, Skagit Plumbing
A new logo didn’t change everything—owning a clear promise did. We sit down with Mark and Teresa Summers of Skagit Plumbing to unpack how winning the Great American Brand Story set off a deeper transformation: a cousin-made logo gave way to a b...
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Episode 198
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32:04
Unlock the mystery of building a strong foundation with Dave Sullivan
Ready to stop chasing topline and start building a business that lasts? We sit down with Dave Sullivan—third-generation contractor, founder of The Roofer Show, and coach to growth-minded owners—to unpack how real progress comes from balancing t...
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Episode 197
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28:55
Creative Ways To Show Thanks To Your Customers
Loyalty doesn’t happen at the invoice; it happens in the simple, human moments after the job. We break down a practical gratitude playbook for home service brands—HVAC, plumbing, electrical, and beyond—so you can turn happy customers into repea...
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Episode 196
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13:36
Smart Pricing in Home Services: Profits without fear
Ever wonder why some shops can charge premium prices without flinching while others apologize their way through every estimate? We unpack the playbook for home service pros who want to price with confidence, execute with precision, and market w...
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Episode 195
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21:49
The Importance of the Speed to Lead With Danielle from Contractors In Charge
Leads aren’t dying. They’re expiring while your team gets to them. We unpack a practical playbook for contractors to capture more jobs without buying more clicks, focusing on speed to lead across online scheduling, AI-enabled chat, and automate...
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Episode 194
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21:11