Foodpreneur with Chelsea Ford

#140 Supply Chaos Retailers Won’t Tolerate - And What To Do Instead

Chelsea Ford / Philip Fierlinger Season 14 Episode 140

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0:00 | 58:27

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Orders arriving by text at midnight. 

Quantities scribbled on receipts. 

Spreadsheets that don’t match the coolroom. 

The result? Wasted product, missed shelves, and supply chaos retailers simply won’t tolerate.

In Episode 140 of Foodpreneur with Chelsea Ford, I speak with Philip Fierlinger, co-founder of Upstock (and one of the brains behind Xero), about why running a modern food business on scraps of paper isn’t just inefficient - it’s a systemic roadblock costing brand owners money, credibility, and growth.

If scaling matters to you, this episode is a must-listen.

This Season of Foodpreneur with Chelsea Ford is brought to you by Chelsea Ford Co.’s tenth anniversary. Ten years in, I’m more committed than ever. The next decade is wide open for those ready to do things differently and back themselves to grow.

LINKS & RESOURCES:

  1. Upstock website
  2. Scale your FMCG brand on Upstock
  3. Philip Fierlinger LinkedIn
  4. EatKinda
  5. Coaching Claire MacDonald, Episode #43 What to do When a Stockist Says ‘No’ or ‘No for Now’
  6. Your Free Pitch Plan
  7. Become A Foodpreneurs Festival Insider
  8. Chelsea Ford Co. website

Season 17 with NFTC

Season 17, out now, is brought to you by NFTC – The Natural Foods Trading Company.

If you're a growing food brand navigating that tricky middle phase—scaling up, maybe landing your first major retailer, figuring out how to buy smarter—NFTC is worth knowing about.

They're a mid-tier ingredient supplier specialising in natural wholefoods: nuts, dried fruits, herbs, spices, seeds, and more. Small enough to offer lower minimums and genuine flexibility, but backed by serious sourcing capability and a team that actually knows its range inside out.

Think of them as the ingredient partner that grows with you—not one you'll outgrow.

Check them out at nftc.com.au