Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Podcasting since 2022 • 183 episodes
Extra Credit
Latest Episodes
Finding Solutions Inside the Credit Congress Expo Floor
Credit professionals are wired for change, always adapting to new technologies and innovations. With so many options available, finding the right product or service can be overwhelming. Those who have a clear strategy and a willingn...
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3:20
Credit tightrope: Balancing trust and risk with marginal customers
Not every customer has a perfect credit score or strong balance sheet, but that doesn’t mean they aren’t worth doing business with. Marginal customers often stand in a gray area: high potential, but higher risk. The challenge is to ...
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Episode 180
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4:41
The importance of nonverbal communication
As day-to-day communication shifts to largely online, it is critical that credit professionals make the most of every conversation, whether it is in-person or virtual. From facial expressions to tone to body language, there is a lot to keep in ...
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Episode 179
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4:44
Delving deep into the world of credit at Credit Congress 2026
From education to networking to vendor-shopping, Credit Congress is a one-of-a-kind experience for credit managers that stays with attendees even after the convention doors close. As we prepare for next year’s Credit Congress in St....
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4:01
Servant leadership: How being a selfless leader is a catalyst for growth
As a leader, it can be easy to focus on your own perspective. After all, you’re ultimately responsible for making key decisions. However, leadership isn’t just about giving orders; it’s about guiding your team and ensuring their needs are met. ...
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4:06
