
Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Podcasting since 2022 • 153 episodes
Extra Credit
Latest Episodes
From chaos to calm: Crisis management for credit teams
It’s no secret that companies across industries are grappling with the ripple effects of shifting supply chains, severe weather events, rising costs and mounting tariffs. By developing a crisis management plan, credit professionals ...
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Episode 153
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4:18

Beyond DSO: Enhancing credit department performance with comprehensive KPIs
By incorporating additional KPIs with DSO, credit managers can provide a clearer view of department performance, enhancing understanding for management and leading to more informed credit decisions.
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Episode 152
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5:19

Leading in times of stress
🧭 Being a leader is hard but leading during stressful periods where internal or external stressors seem to add pressure to your credit team can be even harder. 🚨Whether your company is undergoing a merger that throws everyone’...
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Episode 151
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3:58

Writing the perfect demand letter
Collecting payment can be a hassle, no matter who you are. There’s nothing more frustrating for B2B credit professionals than collecting payment from customers with outstanding debt. Before thinking of sending a customer to collections—or worse...
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Episode 150
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4:14

Unlocking career growth: The power of education in credit management
📚Education plays a pivotal role in shaping a professional’s career by providing the foundational knowledge and skills necessary to succeed in a competitive job market. Beyond that, education also fosters personal growth, boosts confidence and b...
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Episode 149
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3:41
