Extra Credit

My Customer Ghosted Me. Now What?

October 13, 2023 NACM Episode 79
Extra Credit
My Customer Ghosted Me. Now What?
Show Notes

The term "ghosting" is not just for the dating world. 

Picture this during Halloween season ... you've extended credit to a customer, and everything seems to be going smoothly. Invoices are sent, but suddenly, it's as if your customer has vanished into thin air. They're not responding to calls or emails. So, what should you do when a customer "ghosts" you?