CLTV University Podcast

How to Think About Customer Lifetime Value w/ Profitwell's Patrick Campbell

March 21, 2022 Season 1 Episode 1
CLTV University Podcast
How to Think About Customer Lifetime Value w/ Profitwell's Patrick Campbell
Show Notes

Things you will learn:

  • 8 specific tactical things to optimize CLTV (Pricing, Positioning, Features/Upsell, Annual Contracts, Expansion Revenue, Reactivations, Cancellation flows, term optimization, etc.)
  • Relationship directly tied to revenue
  • Rise of the Subscription economy
  • When should you increase pricing?
  • Strategic vs. Tactical levers for CLTV
  • Importance of advocacy programs and modeling of advocacy
  • Importance of building community
  • When should I start these initiatives?


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