
CLTV University Podcast
The goal of the Customer Lifetime Value University Podcast is to provide listeners with actionable plans and strategies to improve their CLTV.The way we think about growth is changing. It's not all about acquisition. In fact, getting your existing customers to stay longer, spend more, and refer you are keys to creating exponential growth.Episodes will be a concise 15-30 minutes and will stay light on the theory and heavy on specific implementable things brands can do.
Podcasting since 2022 • 11 episodes
CLTV University Podcast
Latest Episodes
How to build real community w/ Jillian and Matt from SPI Media
Summary:- Be a guide for customers, and over time that will increasingly improve LTV- Difference between a community and an audience- How to allow your community members to connect with each other instead of it just being a mega...
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Season 1
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Episode 11
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29:08

3 LTV Breakthroughs from a former NASA data scientist Tyler Ryan
Summary: Do you know your CLTV at 30, 60, 90, and 180 days?LTV starts with the first purchaseLTV by campaign (vs. Global LTV)Most companies have a random customer journe...
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Season 1
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Episode 10
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32:04

How to be Proactive to build a Healthy Customer Ecosystem w/ ActiveCampaign's Hailey Whitney
-Focusing on CSAT (Customer Satisfaction) and NPS (Customer Loyalty) can be powerful leading indicators-Be proactive and check in with customers-Have tangible goals around gathering feedback-Aligning leadership around cu...
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Season 1
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Episode 9
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22:55

How Relationships are Key to Maximizing CLTV w/ George Bryant
-What is the MET (Minimum Effective Time) to generate X result-How to build relationships with intentionality-Using the “Mom test” to make communication accessible-Consistency in touchpoints-Personalization at scale-What...
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Season 1
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Episode 8
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25:05
