CITYSAFE PODCAST
The CitySafe Podcast explores how retailers, loss prevention teams, and the people responsible for safety navigate theft, incidents, and risk in environments where what you know, and what you do about it, can carry real legal weight.
Co-hosted by Jim Cords, retired from the federal side, whose career spanned the FBI, DHS, and OIG, and Don Carr, who has owned and operated private security guard companies and architected security systems, the CitySafe Podcast focuses on the space between detection and response, where so much of retail security actually plays out.
The CitySafe Podcast reflects the personal views and opinions of its hosts and is a conversation, not professional advice. Rather than offering tactics or prescriptions, it examines how knowledge, duty, documentation, and the choice to act are understood differently across retail environments, and why the same approach does not protect every operator the same way. Listeners should consult their own qualified professionals on questions of legal liability, operational risk, security, and compliance specific to their circumstances and jurisdictions.
Available on Apple Podcasts, Spotify, and YouTube Music.
Episodes
26 episodes
Ep. 27: Foreseeable Harm · Negligent Security and the Duty to Invitees
The person at the center of this episode never stole anything. They were a customer — attacked in the parking lot on the way back to their car. In "Foreseeable Harm," Don Carr and Jim Cords widen the season from the suspect to the invitee, b...
Ep. 26: The Hands-On Line · Shopkeeper's Privilege and False Imprisonment
A forty-dollar stop. A hand on an arm. A back room, a closed door, twenty minutes waiting on a manager and a six-figure false imprisonment claim. In the season's most operationally fixable episode, Jim Cords and Don Carr break down shopkeepe...
Ep. 25: Detection's Dilemma, Part 2 · Building the Response Doctrine
Last week, Store B's AI caught the theft, logged it, and nobody moved — leaving the store that saw the crime more exposed than the one that stayed blind. In Part 2 of Detection's Dilemma, Don Carr and Jim Cords resolve...
Ep. 24: Detection's Dilemma, Part 1 · Does Better Technology Raise Your Liability?
Two stores, the same theft, the same week. One has no camera and never knew. The other's AI detected it, flagged it, timestamped it — and nobody moved. If those incidents reach a jury, the store that saw it gets treate...
Ep. 23: The Second You Know" · Foreseeability and the Birth of Legal Duty
A store's parking lot gets hit once. Then again. Then a third time. When the fourth victim's attorney shows up, he doesn't ask "did you cause this?" — he asks "did you know?" In the Season 3 premiere, Don Carr and Jim Cords break down forese...
Ep. 22: Paper That Holds: The Documentation Gap
A retail case is only as good as the paper underneath it. Don and Jim walk the documentation chain end to end. Jim draws on twenty-eight years of federal investigations to lay out what kills cases at the prosecution end. D...
Ep. 21: The Architecture of Asset Protection with Khris Hamlin, RILA
There is a structure underneath every loss prevention program. Most leaders inherit it. Few examine it. Khris Hamlin spends his career looking at that structure across the largest retailers in the country at the same time. As Vice President of ...
Ep. 20, Part 2 — 1 in 48: Why Hasn't the Needle Moved? The SAFR Conversation
Chris Ochs answered the question through a different lens.The retail theft arrest rate is roughly 1 in 48. In Part 1, Jason Davies of Sekura Global described a downstream chain that no longer holds — cases built, cases handed off, cases ...
Ep. 19 Part 1: 1 in 48 — Why Hasn't the Needle Moved? The Sekura Global Conversation
From the floor of RILA RAP 2026 in Phoenix.15 years of better cameras. 15 years of better analytics. 15 years of faster alerts. And the retail theft arrest rate is still roughly 1 in 48.DJ Carr took that question to the people bui...
EP. 17: The Door Is Open: How the Retailer and Law Enforcement Relationship Actually Changed
This week on the CitySafe Podcast, Don Carr sits down with co-host Jim Cords, retired FBI and DHS Investigator, for an unflinching conversation about how the retailer and law enforcement relationship has changed in the last five years.
Ep. 16 Interview with Matt Kelly of LiveView Technologies
Headquartered in Utah since 2005, LiveView Technologies has provided on demand, rapidly deployed surveillance to the largest companies in the world. Today, LVT is used by DOTs, oil, gas, law enforcement, retail, construction, housing and other ...
Ep. 15 The New DICE Corporation
New technologies and solutions aimed at security, safety and loss prevention. Listen in as we learn how The New DICE Corporation is helping the industry obtain better insights and outcomes.
Ep. 13 RILA (Retail Industry Leaders Association)
A must listen as we interview special guests Lisa LaBruno and Michael Hanson of RILA as they provide insightful and informative input on solutions for combatting ORC and violence in the retail space.
Ep. 12 How is GPS Tracking Impacting Organized Retail Crime?
Guest interview with CEO Ryan Harris of Ensurity. Join us as we understand how GPS tracking is helping law enforcement obtain excellent results and providing retailers with exceptional ROI.
Ep. 11 SecureSystem (Supply Chain & Cargo Theft Security)
Join us as we discuss solutions aimed at supply chain insights and cargo theft security with Heinz Klein (Chief Commercial Officer) at SecureSystem.
Ep. 10 Top Retail Security and Loss Prevention Trends, Best Practices and Use Cases
A must listen as we explore next level security and loss prevention technology-driven solutions top brands are deploying to better help humans fight crime and obtain better outcomes. Special guest interview with Tyson Johns, SVP,&nb...
Ep. 9 Retail Return Fraud Increasing at Unprecedented Levels
Chris and Don discuss the impact of return fraud and potential changes coming to the industry.
Ep. 8 How Secure is the Cloud?
Listen in as we interview Jason Jaeger (CEO) of Tenacity and explore cloud security and the best way to ensure your data is protected.
Ep. 7 Guest Interview with Hiren Mowji of Veesion
Join us as we learn about how a new robust machine learning platform is successfully combating Organized Retail Crime and shoplifting.
Ep. 6 Why is Retail Theft Related Violence on the Rise?
Chris and Don take a deep dive into some of the whats and whys as it pertains to the increase in retail crime violence.
Ep. 5 New Nationwide Legislation Aimed at Reducing Organized Retail Crime
We take a deep dive into new laws and the potential impact on Organized Retail Crime.
Ep. 4 A Real-Time Communication Platform Used to Fight ORC
Join us as we interview Jason Bier the Founder & CEO of Treuth as we discuss a cutting-edge solution that is having a significant impact on bringing ORC rings to justice.