The CitySafe Podcast

Ep. 19 Can AI Help to Make Emergency Response Smarter?

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Welcome to The CitySafe Podcast with Don Carr and Jim Cords. In this episode, we dive into the high-stakes world of 911 dispatch centers and explore how artificial intelligence is transforming emergency response.

From real-time transcription to emotional stress detection and intelligent triage, AI is giving dispatchers powerful tools to act faster and more precisely—even when every second counts. We unpack three breakthrough technologies already reshaping the field and spotlight a case study from Riverside, California, where AI-enhanced dispatch led to faster responses and fewer false alarms.

But with great promise comes real concern: bias, privacy, and the critical need for human oversight. Join us as we examine both the potential and the pitfalls of AI in public safety.

Let me know if you'd like a shorter version for directories like Apple Podcasts or Spotify, or a different tone (e.g., more casual, more technical).