Today we’ll be talking with Barry Zalma and Chantal Roberts. Barry Zalma is an internationally recognized expert on insurance, claims, handling insurance, coverage, insurance fraud, and insurance bad faith. He has more than 53 years of practical insurance claims experience as a claims person and insurance coverage lawyer to serve those facing an insurance claim or coverage dispute.
Barry has a plethora of learning opportunities for adjusters, such as daily blogs on LinkedIn, Insurance 101 video training, and several books. You can find him on www.zalma.com
Learn more about our services at Auten Claims and gain insights from CMR Consulting by visiting CMR Consulting. Additionally, don't miss out on Chantal’s insightful book, Art of Adjusting®, available now.
Our other guest today, Chantal Roberts, is the author of The Art of Adjusting, Writing Down the Unwritten Rules of Claims Handling. Chantal's background also includes educating claims departments and overseeing adjuster training. She routinely speaks at continuing legal education credit events and universities, discussing claim handling practices, standards, and procedures. To find out more about Chantal visit www.theartofadjusting.com.
Questions about this episode? Shoot me an email at wauten@auten.claims
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