Today is the second part of our conversation with Claims Expert Kevin Quinley. Mr. Quinley is the principal of Quinley Risk Associates based in Richmond, Virginia. He has been involved in the claims industry for 40 years with experience in claims management and litigation management. He is known for his presentation skills, having given over 300 presentations at insurance, risk management and legal conferences. To learn more about Mr. Quinley, be sure to visit his website at www.kevinquinley.com
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In this episode we cover precedence in bad faith, the role of education in the claims profession, and the role of technology in the customer service aspect of a claims department.
Questions about this episode? Shoot me an email at wauten@auten.claims
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