Virtual GM - A Hotel Management Podcast
Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com
Virtual GM - A Hotel Management Podcast
Latest Episodes
🎧 Episode 40: Designing a Stay Guests Actually Remember
In this episode, Cody & Meagan break down one of the most important (and misunderstood) elements in hospitality: what actually makes a stay memorable.Because here’s the truth: 👉 You can have a clean, nice room—and...
🎧 Episode 39: The Hidden Revenue Drivers Most Hotels Are Missing
In this episode, Cody & Meagan dive into one of the most overlooked opportunities in hospitality: the small revenue levers that quietly drive big results.Everyone talks about ADR and occupancy—but the most successful propertie...
🎧 Episode 38: From Legacy to Innovation — The Evolution of the Virtual GM with Ali Dockstader
In this episode, Cody sits down with fellow Virtual GM Ali Dockstader, whose story in hospitality runs deep. Growing up in the industry, Ali witnessed firsthand what it takes to build something special—her family founded Cliffrose Lodge ...
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🎧 Episode 37: Inside the Virtual GM Role — Lessons from the Front Lines with Malissa Baum
In this episode, Cody sits down with a very special guest—Malissa Baum, a seasoned Virtual GM who has been part of the team at Vibrant Management for over four years.Malissa currently oversees operations at two incredible properti...
🎧 Episode 36: Grand Opening Spotlight — Adobe Desert Boutique Motel: Reimagining Hospitality in Southern Utah
In this episode, Cody & Meagan shine a spotlight on an exciting new project: the grand opening of Adobe Desert Boutique Motel.Opening April 18, this fully reimagined roadside motel represents something bigger than just a renovation—i...