Virtual GM - A Hotel Management Podcast
Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com
Virtual GM - A Hotel Management Podcast
Latest Episodes
No Show Today, Season 4 Starts September 3rd
No new episode today! Cody and Meagan are hard at work behind the scenes preparing an exciting Season 4 of the Virtual GM Podcast.We'll be back in the studio with Season 4, Episode 1 on Thursday, September 3rd, and we can't...
No Show Today, Season 4 Starts September 3rd
No new episode today! Cody and Meagan are hard at work behind the scenes preparing an exciting Season 4 of the Virtual GM Podcast.We'll be back in the studio with Season 4, Episode 1 on Thursday, September 3rd, and we can't...
🎧 Episode 52: Celebrating 156 Episodes and The Independent Hotel Show Miami
After 156 episodes and an incredible Season 3 journey, Cody and Meagan are wrapping up the season with a look back at some of their favorite moments, lessons learned, and conversations that shaped the year on the Virtual GM Podcast.In th...
🎧 Episode 51: The New Guest Expectations in 2026 What Travelers Want Now That They Didn't Five Years Ago
In this episode, Cody & Meagan explore how guest expectations have changed and what boutique hotels can do to exceed them while standing out from larger brands.🔹 Segment 1: Guests Want Convenience Convenience has become a ...
🎧 Episode 50: Why Direct Bookings Matter More Than Ever Winning Guests Without Relying on OTAs
In this episode, Cody & Meagan discuss one of the biggest opportunities for independent hotels in 2026: increasing direct bookings.OTAs are valuable partners and play an important role in driving visibility and occupancy. But when pr...