Virtual GM - A Hotel Management Podcast
Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com
Virtual GM - A Hotel Management Podcast
Expedia & OTA's - How To Make Them Work In Your Favor
Cody & Spencer talk about Expedia.
Expedia and other online travel agencies can be a great way to reach new customers and grow your hotel business. However, some hoteliers view Expedia as the "evil empire" because of the high commissions they charge. But is Expedia really that bad? Let's take a look at the pros and cons of using Expedia for your boutique hotel.
On the plus side, Expedia brings in a lot of business. They are one of the largest online travel agencies in the world and have a huge customer base. This means that you can reach a lot more people by listing your hotel on Expedia than you would if you just relied on your own website.
Expedia also has a lot of clout with airlines and other hotel chains. This can be helpful when it comes to negotiating rates and getting discounts on travel.
On the downside, Expedia does charge high commissions - up to 25% in some cases. This can take a big chunk out of your profits. And because Expedia is such a large company, they have a lot of negotiating power when it comes to rates. This means that you may not be able to get the best deal for your hotel if you list it on Expedia.
So, what's the verdict? Is Expedia evil? Maybe not. But should you use them for your boutique hotel? That's a decision that only you can make. Consider the pros and cons carefully before you decide.
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