Virtual GM - A Hotel Management Podcast
Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com
Virtual GM - A Hotel Management Podcast
🎙️ Season 3, Episode 5 — Do More with Less: How Small Hotels Can Operate Like Big Brands — Without the Overhead
In this episode, Cody and Meagan break down how small hotels can punch above their weight and deliver big-brand guest experiences without bloated costs or layers of management.
We dive deep into:
1️⃣ The Reality of Running Lean — Why small hotels must embrace efficiency to stay competitive.
2️⃣ Core Systems That Create Freedom — The technology stack and operational processes that free you from constant firefighting.
3️⃣ Rethinking Staffing & Guest Service — How to maximize your team’s impact while keeping payroll healthy.
4️⃣ Common Mistakes Small Hotels Make — Pitfalls to avoid when scaling operations or improving service.
5️⃣ The Lean Luxury Roadmap — A practical blueprint for delivering premium experiences with fewer resources.
Whether you’re a boutique inn, an independent resort, or a small hotel looking to compete with the big players, this episode gives you the playbook for running lean, smart, and guest-focused.
📌 Pro tip — These principles aren’t about cutting corners; they’re about cutting waste so you can invest where it matters most: your guests.
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Checkout our website -
www.thevibrantteam.com