Virtual GM - A Hotel Management Podcast
Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com
Virtual GM - A Hotel Management Podcast
Season 3, Episode 12: How Hotel Pontotoc Set the Gold Standard for New Hotel Openings
In this episode, Cody dives into one of the most exciting and buzzworthy new hotel openings in the country — the highly anticipated Hotel Pontotoc. With its stunning design, rich history, and tagline “Clean Sheets, Shady Past,” this boutique gem in downtown Memphis is redefining what a modern historic property can be.
Cody walks listeners through everything Hotel Pontotoc did right during their launch — from crafting an unforgettable guest experience to building a strong online presence and aligning their brand story with their market.
He also shares actionable tips and tricks every hotelier can use to ensure a smooth and successful opening, no matter the size of their property.
💡 Special Offer: Book now and receive 20% off your stay through the end of the year (minimum 3-night stay). Don’t miss out on experiencing this iconic new property for yourself!
🧭 Key Takeaways
- The foundational steps to a seamless property opening
- How to build buzz before your first booking
- Tips for training staff and ensuring brand alignment from day one
- What makes Hotel Pontotoc stand out in the boutique space
- The importance of storytelling in launching a new property
Website: https://hotelpontotoc.com/
Instagram: https://www.instagram.com/hotelpontotocmemphis/
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Checkout our website -
www.thevibrantteam.com