Louise Baxter
Louise graduated with a law degree in 2001. In 2002, she started work for East Sussex Trading Standards. From there, she was promoted through the ranks and in 2009, she was appointed as a Senior Manager.
Louise is a consumer champion and an expert in consumer vulnerability. In September 2023 she was appointed at a Non Exec Director for the Property Ombudsman Service and the Chair of the Consumer Forum. Louise is past Chair and Non Exec Director for the Chartered Trading Standards Institute (2020-2023) .
Louise was a Board member of the Advisory Board for Safer Gambling for the Gambling Commission from November 2018 until March 2022. Louise also sits on the Consumer Panel for Phone-Paid Services Authority. Louise is an expert in consumer vulnerability, regulation, fraud and scams. Louise was awarded an MBE for protecting vulnerable consumers from financial abuse in 2017.