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The RTO Show: "Let's talk Rent to Own"
The RTO Show Podcast is the podcast for the rent-to-own industry, hosted by Pete Shau, an industry insider with more than 20 years of experience in RTO operations, sales, leadership, marketing, and store growth.
Each episode brings candid conversations, practical insights, and real stories from the people shaping the RTO community, including operators, vendors, association leaders, store teams, industry veterans, and innovators helping move rent-to-own forward.
Pete’s conversations are built for seasoned veterans, newcomers, owners, managers, vendors, and anyone who wants to learn from the shared experiences, hard-earned lessons, and fresh perspectives inside the rent-to-own industry.
From lead generation, lead management, customer behavior, store traffic, door swings, sales process, collections, training, recruitment, and leadership development to technology, CRM integration, mobile-first shopping, Google ranking, Facebook ads, video marketing, advocacy, APRO, TRIB Group, RTO World, LegCon, and the future of the rent-to-own business model, The RTO Show helps listeners understand what is really happening in RTO.
If you work in RTO, serve the RTO industry, or want to better understand the people, challenges, trends, and opportunities behind rent-to-own, The RTO Show Podcast is your insider’s guide to the industry’s pulse.
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The RTO Show: "Let's talk Rent to Own"
Latest Episodes
Jeff Smith: From Recovery To RTO Leadership
One video on a birthday night was enough to force an honest mirror. Jeff Smith tells us how that moment helped him choose sobriety on April 16, 2022, and why everything accelerated after he stopped drinking, not just his health, but his leaders...
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Why RTO Still Wins Today
Cash flow lies, growth is expensive, and culture slips the moment leaders get too far from the counter. We sit down with Jerry Marshall, a longtime rent-to-own operator turned owner of seven locations under Kappa Investments, to talk about what...
Fix Customer Service Before It Costs You
Most businesses don’t lose customers because of price, they lose them because the experience feels messy, slow, or forgettable. We sit down with Vance Morris to pull back the curtain on the Disney approach to customer experience and translate i...
Inside the Legal Side of Rent-to-Own Sheds
One missed disclosure, one careless ad, or one unopened bankruptcy notice can turn a profitable rent-to-own deal into a full-blown legal mess. That’s why we brought on Nick Garrard, NSRA legal counsel and an attorney who works deep in the shed ...
Should AI Be Your Next New Hire
Your store’s phones are either making you money or quietly leaking it. We sit down with Viraj from Atlog to get past the buzzwords and talk about what AI actually does inside rent-to-own operations when the goal is simple: reach more customers,...
