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ON AIR
ON AIR is the no. 1 podcast for HVAC professionals or anyone interested in the stories, successes, and future of the heating and cooling industry and the pursuit of perfect air in the home. With over 65 years of combined experience, hosts Dave Chatmon and Doug Smiley of global energy-efficient climate-control solutions leader Lennox International talk with leaders in the HVAC field, expert contractors, and dedicated employees about the art, science, and future of perfect air.
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ON AIR
When Minutes Mean Millions: Winning the Speed-to-Lead Game
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In this episode of Lennox ON AIR, Doug and Dave sit down with Preferred Vendors Justin Judd of Chiirp and Jake Huling of Aptly Able to break down what’s really happening in today’s lead generation and follow-up landscape. With homeowners making faster decisions and lead costs continuing to rise, they explore how speed, consistency, and smarter processes are reshaping the way successful dealers operate.
The conversation also dives into the gaps that quietly impact performance—missed calls, slow response times, and lack of follow-up—and how those small breakdowns can lead to major lost revenue. Justin and Jake share practical strategies for improving response speed, reengaging overlooked opportunities, and leveraging the right vendor partnerships to capture more of the business already within reach.
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Lennox ON AIR is a Lennox Learning Solutions Production.