ON AIR
ON AIR is the no. 1 podcast for HVAC professionals or anyone interested in the stories, successes, and future of the heating and cooling industry and the pursuit of perfect air in the home. With over 60 years of combined experience, hosts Joe Jones and Dave Chatmon of global energy-efficient climate-control solutions leader Lennox International talk with leaders in the HVAC field, expert contractors, and dedicated employees about the art, science, and future of perfect air.By accessing this Podcast, you acknowledge that the entire contents of this Podcast are the property of Lennox International Inc. or one of its affiliates (collectively, “Lennox”) and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, your use of this Podcast and the information contained in the Podcast are for personal or other educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, of this Podcast may be made without the prior written consent of Lennox.
All information made available on this Podcast is for general informational purposes only, and any reliance on such information is done at your own risk. This Podcast should not be considered professional advice. By accessing this Podcast, you acknowledge that Lennox makes no warranty, guarantee or representation as to the accuracy or sufficiency of the information featured in this Podcast. The views expressed by guests are their own, and their appearance on this Podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Lennox employees are those of the employees and do not necessarily reflect the view of Lennox.
LENNOX EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OR INABILITY TO USE THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST.
Episodes
74 episodes
If You Blend In, You Lose: How Harley-Davidson Built a Standout Brand
In this episode of ON AIR, Joe Jones and Dave Chatmon sit down with Ken Schmidt, former Director of Communications at Harley-Davidson, to explore how the brand went from near collapse to cultural icon. Ken shares the bold strategies that helped...
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Season 4
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Episode 74
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45:54
The Power Panel: Celebrating Women's History Month
In this special episode of ON AIR, we celebrate Women's History Month with a powerful discussion featuring female leaders at Lennox—the first episode in a special four-part series on women in the HVAC industry! This engaging panel, hosted by Jo...
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Season 4
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Episode 73
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51:52
The Power of People: Building a Winning Team with Andy and Christina Bruse
In this episode of On Air, hosts Joe Jones and Dave Chatmon sit down with Andy and Christina Bruse, founders of Age Heating and Cooling, to discuss their incredible journey from employees to successful business owners.Andy and Christina...
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Season 4
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Episode 72
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53:06
From Brick-and-Mortar to Click-and-Mortar: HVAC’s Next Move
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon sit down with Paul Redman, CEO of Contractor Commerce, to discuss the digital evolution of the HVAC industry. As more consumers turn to online shopping, how can contractors ad...
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Season 4
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Episode 71
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43:51
Defining Success: Setting and Achieving High Expectations for Your Team
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon dive into the power of setting great expectations—with customers, employees, and within the community. Featuring Territory Manager Chris Enourato, third-generation co-owner of...
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Season 4
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Episode 70
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45:21
The Power of Listening: Leadership Lessons and Supply Chain Impact
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon sit down with Allison Jones, Vice President of Supply Chain at Lennox, to discuss the evolving landscape of supply chain management in the HVAC industry. Allison shares insigh...
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Season 4
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Episode 69
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36:07
Scaling Success: Kettle Moraine's Journey to the Top 1% of HVAC Companies
Dive into this episode to learn about two keys to success when owning an HVAC business; creating operational efficiency and developing talent. Featuring Kim Bugiel from one of Lennox’ top dealers, Kettle Moraine, listen as Joe and Dave expl...
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Season 3
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Episode 68
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55:02
Lightning Round: Robert Meehan
In this segment, we change gears with a lightning round featuring Robert Meehan, VP of National Accounts and New Business at Lennox. He offers valuable perspectives on coaching, mentoring, and advocacy. He also ties his experiences to his p...
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Season 3
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Episode 67
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14:54
A Turning Point in Leadership Growth with Robert Meehan
In this episode, Robert Meehan, VP of National Accounts and New Business at Lennox, shares insights on the importance of understanding business costs, accountability, and customer experience in the HVAC industry. He discusses the growing ro...
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Season 3
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Episode 66
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56:37
Building a Long-Term Career in HVAC: Insights from Clifton Beck
With a shortage of over 40,000 HVAC technicians today, the industry faces a critical challenge in attracting and retaining skilled talent. In this episode of ON AIR, Joe and Dave explore strategies for effective recruiting and retention. They a...
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Season 3
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Episode 65
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46:08
From Install to Sales: Why Consistency and Process Matter - Recorded at Lennox VisionTECH
In this episode of ON AIR, Dave and Joe sit down at Vision Tech 2024 with industry leaders Doug Smiley and Dave Nichols. They talk about what makes teams effective across installation, service, sales, and ownership, focusing on how adaptable pr...
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Season 3
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Episode 64
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48:19
Maximizing Potential: Trent Davis Discusses Commercial HVAC Trends
In this episode, Joe and Dave sit down with Trent Davis, Director of Marketing and Product Management at Lennox Commercial. With over a decade of experience in the HVAC industry, Trent has held roles in both residential and commercial. He share...
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Season 3
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Episode 63
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43:48
The Best of ON AIR - Two Year Anniversary Special
In this special anniversary episode of On Air, the hosts celebrate two years and over 60 episodes. Joined by producer Garrett Hicks, they reflect on memorable clips and insights from past episodes. The episode includes early missteps and highli...
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Season 3
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Episode 62
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1:11:19
Tim Brizendine Lightning Round
Join us for a fun lunchtime session with Tim Brizendine, our VP of Product, along with Joe and Dave, in an exciting Lightning Round! Tim will share his unexpected journey into the HVAC industry and discuss the challenges of product management, ...
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Season 3
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Episode 61
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19:12
From Concept to Comfort: Inside Lennox Product Development
Join Joe and Dave as they welcome back Tim Brizendine, the new VP of Product at Lennox. With almost 25 years in the industry and closing in on two decades at Lennox, Tim brings a wealth of experience from both engineering and product management...
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Season 3
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Episode 60
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38:53
"The Future of HVAC Distribution: Efficiency, Technology, and Beyond"
In this episode, Joe and Dave sit down with Tom Wainwright, an HVAC expert with 21 years at Lennox and a logistics background from the U.S. Marines. Tom dives into Lennox’ distribution strategy, how technology and AI are reshaping the industry,...
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Season 3
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Episode 59
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56:38
HVAC Insights: Top Dealers Share Secrets on Recruiting, Marketing, and Operations
In this episode, Joe and Dave are joined by a panel of industry experts and Lennox dealers, including Andy Reade and Kevin Burgeson from Burgeson's Heating and Air Conditioning, Henry Hoff from Hoff's Heating and Air Conditioning, and Mallory M...
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Season 3
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Episode 58
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48:20
Unlocking Efficiency: How FSM Software and Service Titan Transform HVAC Businesses
In this episode, Joe and Dave dive into the digital revolution with two experts: Victoria Cowin, Director of Digital Experience/eCommerce at Lennox Residential, and Michelle Billodeau, Director of Business Development at ServiceTitan. Tune in a...
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Season 3
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Episode 57
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54:36
Lennox Commercial: From Challenges to Capacity with Chris Drury
Join Chris Drury, Vice President of Sales for Lennox Commercial HVAC, as he deep dives into the strategies that drive commercial HVAC success. With over 20 years in the HVAC industry, Chris discusses the importance of influencing design and spe...
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Season 3
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Episode 55
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46:54
BONUS: Lightning Round with Chris Drury
Join Vice President of Sales for Lennox Commercial HVAC, Chris Drury, as he shares his professional and personal life, exploring what drives him, his favorite movies, and the advice he'd give to his younger self. Chris shares his insights on ha...
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Season 3
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Episode 56
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18:08
From Receptionist to CEO: Malory Mertz's Journey with Town and Country Heating and Cooling Company
Join Mallory Mertz, owner of Town and Country Heating and Cooling Company, and Matthew Samuel, Lennox District Manager of Kansas City, for an insightful discussion on the determination needed to...
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Season 3
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Episode 54
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43:53
Brigham Dickinson's Journey to 'Something to Give'
How do you motivate your team to make a difference? Tune in as Joe and Dave sit down with Brigham Dickinson, Owner of Power Selling Pros. Brigham shares his journey and offers valuable insights on rel...
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Season 3
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Episode 53
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42:55
Jeff Blemke's Client-Centered Approach to HVAC Success
How can you inspire your employees to become continuous learners, enhancing both their personal and professional goals? Join Joe and Dave as they engage with Jeff Blemke, Owner of
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Season 3
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Episode 52
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38:48
How Core Values Drive Employee Empowerment and Customer Trust
Join Joe and Dave as they engage in a dynamic conversation with Founder of Standard Air Conditioning, LLC. Bruce Randall, Territory Manager TJ Farmer, and Atlanta District Manager Larry Blake. Togethe...
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Season 3
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Episode 51
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37:32
From Plans to Progress: The Unscripted Careers of HVAC Leaders
How do you turn imperfections into opportunities? Our guests, Tony Cava, Boston District Manager for Lennox, and Shawn Dougherty, Owner of Joyce Cooling and Heating Inc. share their unique paths into the HVA...
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Season 3
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Episode 50
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45:18