Build Quality into Processes

Adding quality to your project process is an important piece to any management. This lesson is about the benefits of doing so.  All lessons are based on the PMBOK®, 7th Edition.  

CAPMP, PMP and PMBOK are registered marks of Project Management Institute, Inc. 

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Transcript

I’m your host, Kaye B and last week we talked about building quality into deliverables, but how do we do that? We need to make sure we build quality into our overall processes for checks and balances. We do this to minimize the waste of resources and maximize the probability of attaining the desired outcome. Quality management processes and practices help produce deliverables and outcomes that meet project objectives.  And it aligns to the expectation by using acceptance criteria expressed by the organization and project stakeholders. When you add it to your project process, you can create positive outcomes such as:

-       Project deliverables that meet stakeholder expectations and business objectives

-       Project deliverables with minimal or no defects

-       Timely or expedited delivery

-       Improved productivity

-       Enhanced cost control

-       Reduced rework and scrap

-       Reduced customer complaints Improved productivity 

-       Robust service delivery 

-       Improved decision making and Good supply chain integration 

That is your PMP in 60 seconds. Next week we’re are navigating complexity.