Fuel remains front‑of‑mind for Kiwi businesses as global tensions continue to disrupt energy markets. In this follow‑up sector update, Liza Cox-Hancy, CEO of Kora, joins Retail NZ to unpack what the ongoing ...

Power costs are one of the biggest expenses for business—and many are paying more than they need to. In this episode, we speak with Reliance Utilities about what is happening in the power sector and how they help businesses find better energy d...

With global tensions pushing fuel back into the headlines, we’re joined by Simon Parham from Waitomo to unpack what the Iran, US and Israel conflict means for fuel supply and prices here in Aotearoa New Zealand.

What happens to vapes after they’re used – and what role can retailers play in reducing waste? In this episode, we chat with Brett Ormsby from Vapo about VapeCycle, New Zealand’s first full vape recycling pr...

Retailers are under pressure to hire quickly, without compromising on fit. So how do you cut through the noise? In this episode, we’re joined by Oneflick to talk about the hiring challenges retailers are facing, why video and AI are changing th...

In this episode, we’re joined by Matt Tierney from NZ Police, who shares new developments - including faster response times and strengthened support for retailers. We discuss practical best‑practice tips to help minimise crime and keep your tea...

Medical incapacity is one of the most challenging and sensitive issues retailers face. In this episode, we are joined by Nikita Govind from Ford Sumner Lawyers to unpack what medical incapacity means for employers. We explore the le...

Discover how eInvoicing is reshaping the way Kiwi businesses get paid, by replacing PDFs and emails with a secure, direct exchange of invoice data between financial systems. Alan Carnaby from MBIE joins us to discuss what eInvoicing is and how ...

Workplace injuries don’t just impact individuals - they affect productivity, morale, and business performance. Provention’s First Move programme is changing the game by focusing on movement habits and physical intelligence to keep workers safe....

Retailers are under pressure - rising theft, safety concerns, and the need to protect staff and customers. In this episode, we spotlight a game-changing solution: Auror’s Subject Recognition tool with CEO and Co-founder Phil Thomson.

Retail runs on more than just the shop floor - it’s powered by the people behind the scenes. In this episode, Pippa Saxon from ServiceIQ spotlights the critical role of the distribution centre and explores h...

Retail isn’t simply a stepping stone - it can be a thriving career. In this episode, Pippa Saxon from ServiceIQ shares how retailers can shift mindsets, build training pathways and unlock leadership potentia...

Facing a restructure? Retailers are under pressure to adapt to rising costs and shifting consumer habits. In this 30-minute session, Jordan Todd and Eloise Sharpe from Ford Sumner Lawyers unpack ...

What’s ahead for retail in Aotearoa?We’re joined by Satish Ranchhod from Westpac to unpack the latest economic forecast and what it means for retailers.From interest rates and inflation to wage growth and consumer demand - this episode ...

Discover the untapped advantage of disability inclusion in New Zealand’s retail sector. In this episode, Phil Turner, Chief Executive of the New Zealand Disability Employers’ Network (NZDEN) outli...

If you're a retailer wondering how to truly connect with your customers — or you're curious about how AI can transform your business — this episode is for you. We’re joined by Lance O'Grady, co-founder and solution architect at Pock...

Retail crime is evolving - and so is the response. Matt Tierney from NZ Police joins us to share key wins, current trends, and practical advice for retailers.Hear how Police are working with businesses to strengthen prevention and safety...

Kellie Northwood, CEO of the Visual Media Association, is a leading voice in Australasia’s print, packaging, and visual communications industry. Kellie brings a wealth of experience in helping businesses harness the power of visual media to dri...

Retailers of all sizes are rethinking security — and AI is leading the way. In this episode, Neil Whittaker from HiveWatch joins us to explore how affordable Surveillance-as-a-Service is helping even small retail operators improve safety, strea...

Hiring is just the beginning. In this episode, Dan Brunt, Regional Commissioner Auckland Central/East from Ministry of Social Development joins us to share how Work Brokers support retail owners with workforce development, training, and subsidi...

Looking to hire great staff without the hassle? In this episode, Dan Brunt outlines how MSD Work Brokers help retail store owners connect with skilled candidates — for free. Learn how to streamline your recruitment process and tap into e...

In this episode, Sussan Ockwell from The Induction Company zooms in on a powerful but often underused phase of the employee journey: pre-boarding. That crucial window before day one can make or break a new hire’s experience — and their...

Discover how recycling can boost your bottom line and shrink your carbon footprint. Rebecca Pine from Reclaim joins us to share practical tips, common recycling misses, and success stories from retail businesses making a real impact.

Today, Sussan Ockwell from The Induction Company unpacks one of the most overlooked, but most powerful, tools in retail success: employee induction. If you’ve ever felt like new hires are slipping through the cracks, this episode is for you.

Retail workers in New Zealand are facing rising safety risks. Scott Harris from Workforce Resilience joins us to unpack the challenges, and share expert insights on de-escalation and armed robbery response.Learn about essential train...