Talking Purpose: The Purpose and Profit Business Podcast

The #1 Mistake Small Businesses Make When Pursuing Sustainability

Katie Boothby-Kung

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0:00 | 46:21

Welcome back to Talking Purpose!

Tired of feeling like operating with integrity is too expensive or complicated? I sat down with Amanda Baker, founder and CEO of Baked Good Impact, to prove that running a business with purpose is the ultimate strategy for financial security, reduced risk, and explosive customer retention.

In this episode, Amanda draws on her experience overhauling the supply chain and operations for the multimillion-dollar brand Tease Tea to show you how to embed impact deep into your business DNA, not just your external marketing.

We dive into:

  • Why building equitable policies for your team is just as important as planting trees.
  • The three essential handbooks (Team, Management, and Supplier) that every small-to-medium business needs to mitigate risk and run smoothly.
  • Why B Corp is a RETENTION strategy, not an acquisition strategy, and how to make the certification work for you.
  • How to find the right impact pillar for your business—and why your personal passion (like saving panda bears) might need to be a side project.
  • The crucial connection between the high cost of customer acquisition and why values-aligned retention is the future of business.

In my opinion, the most valuable lesson here is that building integrity into your systems—even with simple Google Forms—is the best way to future-proof your brand. Stop sacrificing your financial security for your values, and start aligning them for lasting success.

Learn more about starting and scaling a for-purpose business at www.talkingpurpose.ca

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