
Connections with BCD Travel
Connections is an ongoing conversation on the digital transformation of corporate travel, what it means to the travel program, and how travel buyers can take control and drive change. Visit BCDTravel.com/podcast to learn more.
Episodes
54 episodes
ROI: What does it really mean for your travel program?
It seems as though every year there are some new buzz words in the world of business travel. On this episode, Chad and Miriam explore one of 2025’s buzz words: ROI, or return on investment. The duo is joined by Matt Patterson, Senior Director w...
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Season 3
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Episode 7
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11:24

Increasing traveler engagement through messaging
Want to boost traveler engagement while driving program adoption? You’re not alone! On this episode, Chad and Miriam are joined by Hannah Kahn and Melia McFarland from BCD's travel commerce product team to talk all things messaging. It’s no sur...
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Season 3
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Episode 6
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20:54

Celebrating women in business travel
While International Women's Day might have been March 8 this year, it's always the right time to celebrate women. On this episode, host Miriam Moscovici is joined by guest host Sydney Kessler, and the pair connect with three of BCD's leaders wh...
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Season 3
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Episode 5
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23:32

Traveler security: Assess your program
Disaster can strike anywhere, at any time, and to anyone—so is your travel program prepared? Are your travelers informed of their options if disaster ever affects them? In this episode, Chad and Miriam connect with three leaders from BCD’s Glob...
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Season 3
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Episode 4
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23:49

Changing entry requirements: What travel managers need to know
Did you know that there are over 35,000 different visa and entry requirement configurations across the world? And those requirements change all the time! How can travel programs, travel managers, and travelers themselves keep up to date for sea...
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Season 3
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Episode 3
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15:13

Take your technology temperature check
On this episode, Chad and Miriam are once again joined by Alissa Merlino, Sr. Director, Global Solutions Engineering. Alissa covers the how and why behind taking your technology temperature check. She offers practical advice on how to truly kno...
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Season 3
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Episode 2
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22:52

Season 3 kick off
Chad and Miriam are back for season 3 of the Connections podcast. On this episode, the duo discuss the upcoming season and what travel managers can expect to hear after subscribing. They’re also joined by Kjarsten Philipsen, SVP, Program Manage...
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Season 3
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Episode 1
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18:26

Stephan & Mike: Connecting with BCD's leaders
As we close out 2024, our final season 2 episode connects Chad and Miriam with BCD's CEO, Stephan Baars, and CCO, Mike Janssen. Through the many laughs and fun stories on this episode, Stephan and Mike talk about the business travel industry as...
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Season 2
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Episode 19
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32:29

The 2024 State of the Industry with Rossana Martin
Rossana Martin is back to connect with Chad and Miriam about the state of our industry and this is one episode you don't want to miss! As usual, Rossana takes us "around the world" to discuss industry insights, giving special atten...
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Season 2
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Episode 18
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22:09

Traveler wellness: Can it really be achieved?
Self-care isn’t always easy. Especially when your travel program doesn’t prioritize traveler wellbeing. On this episode, Chad and Miriam connect with Amélie Losanes, one of Advito’s expert managing consultants, about the importance of traveler ...
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Season 2
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Episode 17
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21:32

Success story: Saving money with data-driven insights
Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours. On this episode, Ch...
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Season 2
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Episode 16
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5:47

The lies we believe in spend management
Alissa Merlino, Sr. Director, Global Solutions Engineering, joins Miriam and Chad on this episode for a conversation around spend management - from a slightly different angle. Alissa constantly has conversations with travel managers, travel buy...
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Season 2
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Episode 15
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21:59

Success story: Optimization equals savings
Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours. ...
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Season 2
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Episode 14
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4:51

NDC: Why are we still talking about it?
It seems like you can’t go a day in business travel without hearing the term NDC - why are we still talking about it? On this episode, Chad and Miriam connect with Thane Jackson, SVP, global distribution strategy. Thane shares his perspective o...
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Season 2
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Episode 13
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23:17

Air leakage: A thing of the past or back with a vengeance?
Most of us assume that air leakage (or off-program/ off-channel bookings) are a thing of the past, right? We have new technologies and innovations that have solved the issue. Well, in this episode, Chad and Miriam connect with Olivier Benoit, S...
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Season 2
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Episode 12
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15:15

The state of the industry with Rossana Martin: H1
Rossana Martin is back to connect with Chad and Miriam about the state of our industry and this is one episode you don't want to miss! Rossana takes us "around the world" to discuss industry insights, giving special attention to ai...
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Season 2
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Episode 11
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24:09

Protecting LGBTQIA+ business travelers on the road
Happy Pride month! On this episode, Chad and Miriam connect with Patrick Pickens, V.P. of global sales and Christine Connolley, Sr. Manager, global crisis management, and the quad discuss the realities of being part of the LGBTQIA+ community in...
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Season 2
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Episode 10
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26:00

Earth Day 2024: Sustainable business travel solutions
On this episode, we’re celebrating Earth Day as Chad and Miriam connect with Jerome Cochet, Co-founder and CEO at our BCD marketplace partner goodcarbon. Jerome explains how we can’t solve the climate crisis until we address the nature crisis, ...
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Season 2
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Episode 9
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13:20

Data in an instant: We're changing the game (again)
Travel managers are busy. They need answers to questions and data insights when they want them, and those answers need to be custom built and flexible. But travel data is not known for being fast, or flexible. In fact, digesting travel data oft...
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Season 2
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Episode 8
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18:45

Celebrating Neurodiversity Week
What's the difference in neurodiversity and a neurodivergent person? On this episode, Chad and Miriam explore that topic and what programs need to know about their neurodivergent traveler population. Joining the conversation are Yvette Bryant, ...
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Season 2
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Episode 7
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22:19

Women in business travel: What you need to think about
International Women's Day is March 8, 2024, and to celebrate, we're connecting with two female-focused leaders about what travel managers, travel programs, and allies should think about when it comes to women in business travel. Our regular hos...
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Season 2
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Episode 7
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19:46

Success Story: Optimizing group travel
Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours. On this episode, Ch...
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Season 2
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Episode 6
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4:25

Travel data: Gaining insight into the total trip
Data - and especially travel data - is everywhere. But how can travel managers take control of multiple data streams and gain valuable insights to make strategic decisions? Well, that's exactly what Chad and Miriam explore on this episode. Shel...
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Season 2
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Episode 5
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13:43

Valentine's Day match making with the BCD Marketplace
Love is in the air! Since this episode is published on Valentine's Day, Chad and Miriam are trading in their podcast duties to play gameshow hosts. They connect with Simone Gray from the BCD Marketplace team. As Chad and Miriam describe several...
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Season 2
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Episode 4
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14:35

Virtual payment: Do you know what you're (really) missing?
What happens when companies miss out on a smart solution? They get left behind. On this episode, Chad and Miriam reconnect with Alissa Merlino, Sr. Director, Global Solutions Engineering, about spend management strategies. Alissa is passionate ...
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Season 2
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Episode 3
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18:07
