
Microsoft Teams Insider
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
Episodes
126 episodes
The Future of Converged Communications – Leon Wright, Global Lead at Microsoft
Leon Wright, Global Lead for Converged Communications at Microsoft, discusses how AI is transforming Teams Phone, telco partnerships and customer engagement.How AI is driving renewed interest in Teams Phone and enabling new producti...
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29:50

Microsoft Teams Desk Phones - AI Features and Roadmap
Prashi Badkur, Senior Product Manager Lead for Teams phone devices at Microsoft, talks about the evolving role of physical desk phones.Despite predictions that physical phones would disappear, there remains a strong demand for Teams pho...
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25:45

Inside the Microsoft Teams Technology Adoption Program (TAP) - Building in Quality
Alexander Ivanov, Senior Product Manager, Microsoft Teams explains how the Technology Adoption Programme (TAP) helps shape Microsoft Teams Android devices and drive quality.How TAP enables customers to test features early and influe...
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37:12

Microsoft Teams Update - August 2025
Microsoft Teams Monthly Update - August 2025Microsoft Q4 2025 Earnings In-Car Teams Video CallsTrigger workflows using emoji reactionsOn-Behalf-Of Outbound Teams Phone Calls ChangeFirst Unify Certified Con...
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14:12

Microsoft Teams: From Slack Rival to AI for Work – Jim Gaynor, Directions on Microsoft
Jim Gaynor, Editorial Vice President at Directions on Microsoft, reflects on the evolution of Microsoft Teams and its shifting role in Microsoft’s strategy.How Teams evolved from a Slack competitor to a central productivity ...
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32:07

Understanding AI Assisted Tech and the European Accessibility Act
Neil Milliken, Global Head of Accessibility at Atos, looks at how accessibility is evolving in the enterprise—driven by AI, inclusive design, and upcoming regulation.Neil shares in...
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26:59

Scaling Partner Management of Teams Phone in SMB and Midmarket
Mark Herbert (https://www.linkedin.com/in/herbertmark/), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Mi...
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25:30

AI, AV, and the Evolving Role of the Integrator
Dave Hatz, VP of Machine Intelligence at CTI, a major AV integrator and events company, shares his journey from AV programming into AI leadership.How AI is reshaping the AV integr...
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24:11
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Managing Microsoft Teams at Enterprise Scale
Callum Moore is an Enterprise Product Manager for Microsoft Teams at a global organisation supporting nearly 400,000 users. Drawing on his experience across professional services, healthcare, retail, and banking, Callum shares practical insight...
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23:41

Microsoft Teams Update - July 2025
Microsoft Teams Monthly Update - July 2025Microsoft FY26Skype for Business Server Subscription Edition GASummarise transferred calls in Teams with CopilotTeams client health dashboardTeams client ...
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15:18

Microsoft's AI Shift and Fastest Ever Changes with Mary Jo Foley
Mary Jo Foley, celebrated tech journalist and current Editor in Chief at Directions on Microsoft, joins the podcast to delve into the rise of AI and Copilot at Microsoft and the ...
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29:36
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Operators Driving Customer Success - Colt and AudioCodes Live Platform strategic partnership
David Renfree, Manager of UC Sales Specialists at Colt Technology Services, and Jason Wyatt, EMEA Marketing Director at AudioCodes, di...
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28:03

Transforming Meeting Spaces with AI: The year ahead, Mehryn Corrigan, WW Channel Sales Teams Rooms
Mehryn Corrigan, Microsoft Global Channel Sales lead, Microsoft Teams Rooms, discusses the evolution of Teams Rooms and AI and the future of meeting spaces.<...
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23:28

Dan Root explains Barco's ClickShare Microsoft Teams strategy and why they chose MDEP
Dan Root of ClickShare by Barco offers insights into their new Microsoft Teams Rooms solutions and use of Microsoft Devices Ecosystem PlatformClickShare's new Android-based modular compute systems supporting Mic...
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33:29

Video Rooms market perspective and latest news from Jabra with VP of Product, Olly Henderson
Olly Henderson, VP of Product at Jabra, discusses the evolution of meeting room technology and what Jabra is focused on based on customer feedback and insights.Launch of Panacast 40 VBS: A new Android bar for enhan...
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29:19
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Microsoft Teams Update - June 2025
Microsoft Teams Monthly Update - June 2025Microsoft 365 Leadership ChangesNew Microsoft Teams 'Thread" Layout for ChannelsTeams Phone extensibility - Public PreviewRemote collection of diagnostic logs from...
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15:02

Microsoft Teams Recording and Transcription Uncovered, Ritika Gupta, Microsoft Group Product Manager
Ritika Gupta, Microsoft Group Product Manager, delves into the power of AI in Microsoft Teams, focusing on recording, transcription, and intelligent recap.Ritika highlights the shift of recording and transcription from conveni...
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34:19

MDEP (Microsoft Devices Ecosystem Platform) Explained: Microsoft Teams Android devices and beyond
Chris Johnson, Senior Director, Android Product & Engineering for MDEP at Microsoft, sheds light on the intricacies of Android and the Microsoft Devices Ecosystem Platform (MDEP)MDEP's objective to deliver a secure, mana...
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22:13

Unpacking Teams Phone Mobile with VMO2's Duncan Finlay
Exploring Teams Phone Mobile with Virgin Media O2's Duncan FinlayDuncan discusses his extensive telecom experience and current role at VMO2, sharing insights into the integration of fixed and mobile technologies.We explore ...
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27:30

Microsoft Teams Update - May 2025
Microsoft Teams Monthly Update - May 2025Microsoft Earnings FY25 Q3 – M365 HighlightsMicrosoft 365 news from Microsoft BuildOffice 365 / Microsoft Teams EU antitrust update9 Microsoft Teams Roadmap Highlig...
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15:18

Trends in UCaaS and AI with Craig Durr and Kevin Kieller
Kevin Kieller, EnableUC and Craig Durr, The Collab Collective, discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration.Comparing AI developments across UCaaS platfor...
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34:02

Inside Gong’s AI Microsoft Teams Integration
Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings.Gong's evolution into a revenue AI platform, how it helps sales ...
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21:14

Rolling Out 200 Teams Rooms globally in 90 Days and driving savings at SCOR
Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days.SCOR's delivered a rapid global deployment by leveraging prior...
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23:55

Compliance Recording in Microsoft Teams: What It Really Takes and How to Choose
Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams.Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR...
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34:51
