Up In My Business

Episode 159: Add Parking Information to Your Website

Lex Lancaster Season 1 Episode 159

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0:00 | 16:46

Episode Summary

In this episode, I share a simple but powerful website tip that can improve accessibility, reduce anxiety for your clients, and build trust before someone ever walks through your door. I talk about why detailed contact pages matter, how parking information is an often-overlooked stressor, and how clear directions can make a real difference for people who are already showing up nervous. 


Topics I Talk About

  • Why I believe basic contact pages are no longer enough
  • How parking anxiety can impact whether someone books or shows up on time
  • The role your website plays in communicating before anyone contacts you
  • Where parking information should live on your website
  • Why parking details belong in appointment reminder emails too
  • How clear directions can reduce stress for first-time patients
  • Why repeating important information builds trust and ease
  • How this small change supports accessibility and client experience


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