Host
Mike Giambattista
Media & partnership strategy. Creative leader. Customer engagement geek. Serial armchair adventurist. Day job: Editor in Chief at TheCustomer.
Customerland
Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
Contributors
Guests
Guest
Yaniv Zukerman
Yaniv Zukerman, CMO at Cust2Mate, brings over 25 years of experience as a global marketing and strategy executive, spanning both early-stage startups and large multinational organizations. He has a proven track record of leading and implementing transformative change to drive measurable business outcomes—most notably in shifting companies from product- and technology-centric models to customer- and market-driven organizations. His background includes deep expertise across marketing, strategy, business development, and strategic sales, operating at every level and across diverse business environments.