Outbound Contact Center
Outbound Contact Center is for sales and marketing leaders at B2C companies who want to make an outsized impact.
Every week we interview practitioners, leaders, and experts to explore how they build their B2C sales organizations – and the tools they use to win over their market.
You’ll stay up to speed on major themes in sales and marketing, learn how to win with a data-first mentality, and get actionable insights you can implement today.
Hosted by a B2C sales specialist, executive and CEO, Alex Levin.
Episodes
11 episodes
E11: The evolution of outbound contact centers with Adam Saad of Tech Stack Advising
In this engaging discussion, Adam Saad, Founder and CTO at Tech Stack Advising, and Alex Levin, CEO and Co-founder at Regal.io, delve into the evolving landscape of outbound dialing and AI in contact centers. They explore how traditional outbou...
•
Season 1
•
Episode 11
•
24:04
E10: AI and personalization in contact centers with James Hummer of Ethos
In this episode, Alex Levin interviews James Hummer, VP of Sales at Ethos, discussing the evolution of contact centers and the integration of AI. They explore the balance between digital convenience and personalized customer interactions in the...
•
Season 1
•
Episode 10
•
22:19
E9: Future trends and challenges in venture capital with Satya Patel of Homebrew
In this podcast episode, Alex Levin, co-founder and CEO of Regal.io, interviews Satya Patel, co-founder of Homebrew, discussing their investment philosophy, the evolution of AI in business, and the future of venture capital. They explore the si...
•
Season 1
•
Episode 9
•
32:14
E8: Navigating career transitions and scaling startups with Robby Romance of HealthBird
In this episode of the Outbound Contact Center Podcast, we dive into the dynamic journey of Robby Romance, Director of Strategic Partnerships at HealthBird, as he shares his remarkable transition from a career in photography to the world of hea...
•
Season 1
•
Episode 8
•
16:20
E7: The changing landscape of patient care with Eric Hauser of Cadence
In this episode, join us for a captivating conversation with Eric Hauser, the Chief Technology Officer of Cadence, as we delve into the revolutionary intersections of technology and healthcare. From Eric's experiences in the tech industry to th...
•
Season 1
•
Episode 7
•
38:30
E6: The future of customer interactions and artificial intelligence with Marc Bernstein of Balto
In this insightful episode, Alex Levin, CEO and Co-Founder of Regal.io, engages in a thought-provoking conversation with Marc Bernstein, CEO of Balto. They dive deep into the world of speech analytics and the transformative impact of real-time ...
•
Season 1
•
Episode 6
•
33:30
E5: The evolving landscape of customer engagement with Gregg Johnson of Invoca
Join us in this episode as Alex Levin, Co-Founder and CEO of Regal.io, and Gregg Johnson, the CEO of Invoca, discuss the dynamic intersection of digital marketing and human interaction in modern revenue operations. Gain valuable insights into h...
•
Season 1
•
Episode 5
•
35:13
E4: How AI will impact the role of sales with Zack Kass of OpenAI & Jake Saper of Emergence
As Generative AI capabilities continue to improve, there are fundamental questions as to the role of AI in sales. How should sales teams leverage AI? Can AI ever be indistinguishable from human sales agents? Or will humans fundamentally a...
•
Season 1
•
Episode 4
•
40:22
E3: The changing trends in healthcare marketing landscape with Jeffery Nadal of Assure Health
As more healthcare companies move online, there will be fundamental changes in how they think about engaging with their customers and the role that software plays in this digital transformation. In this episode, Regal.io’s CEO Alex ...
•
Season 1
•
Episode 3
•
42:43
E2: Building the appropriate marketing stack with Mark Ghermezian and Craig Elbert
In this episode, we had the pleasure of discussing these topics with the founders of Braze and Care/Of. Braze (NASDAQ: BRZE) is a customer engagement platform built for marketers that delivers cross-c...
•
Season 1
•
Episode 2
•
52:59