Are you new to GenAI or still in the early stages of implementing it in your practice? You’re in an exciting stage in your journey! In this episode of the Distillery, host Sean Dawson speaks with Christine Morris (Senior Director of Technical S...

From missing $16K routers to payroll-crashing laptops, these real-life ITAM horror stories prove why asset management matters. Join Teri Bobst and Sean Dawson as they share the funniest (and scariest) ITAM fails—and the lessons that saved compa...

In this exciting episode of The Distillery Podcast, Sean Dawson sits down with Nate Weldon, senior VP of Technology at Cask NX, to dive deep into the groundbreaking Yokohama release from ServiceNow. They explore new AI capabilities, in...

Join Sean Dawson and Jeff Spaude, Senior VP of IT at Learning Care Group, as they explore LCG’s ServiceNow evolution. From IT-focused beginnings to company-wide support serving 22,000 companies, this episode dives into LCG’s approach to governa...

CMDB horror stories come to life in this Halloween special! Sean Dawson welcomes Cask’s ITOM expert, Chris Padmore, to uncover the dangers lurking in poorly managed CMDBs. From the “Unseen Configuration Drift Catastrophe” to AI mishaps and ghos...