Getting Back to Out of Box

Christine Morris joins Sean Dawson as they uncover the challenges of over-customized ServiceNow instances. Hear their insights on identifying when it's time for a “re-platform,” evaluating costs and funding options, handling legacy data, and establishing governance frameworks. Christine draws on her deep experience leading IT for global enterprises to provide practical strategies for unwinding customizations. Tune in to learn how to tap into ServiceNow's full potential by getting back to basics.