MEDIASCAPE: Insights From Digital Changemakers
Join hosts Joseph Itaya and Anika Jackson as they dive into conversations with leaders and changemakers shaping the future of digital media. Each episode explores the frontier of multimedia, artificial intelligence, marketing, branding, and communication, spotlighting how emerging digital trends and technologies are transforming industries across the globe.
MEDIASCAPE is proudly sponsored by USC Annenberg’s Master of Science in Digital Media Management (MSDMM) program. This online master’s program is designed to prepare practitioners to understand the evolving media landscape, make data-driven and ethical decisions, and build a more equitable future by leading diverse teams with the technical, artistic, analytical, and production skills needed to create engaging content and technologies for the global marketplace. Learn more or apply today at https://dmm.usc.edu.
MEDIASCAPE: Insights From Digital Changemakers
What If Authentic Travel Content Could Book Your Trip For You?
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Travel planning shouldn’t feel like a part-time job. We sit down with Eni and Dianni, the founders of Travel Spoken, to unpack how they’re turning authentic travel stories into bookable, voice-led itineraries that save time, money, and headaches. From their first trip together to the decision to become travel agents, they share how living the pain—spreadsheets, tabs, group chats, misleading photos—led them to build a social-first platform where real videos and voice notes map directly to flights, hotels, and activities you can trust.
We dig into the AI layer powering their approach: a voice-first agent that understands natural language, asks smarter follow-ups, and rearranges plans to cut transit time and avoid common pitfalls. Think domain-tuned models, accurate transcription, and itinerary logic that accounts for weather, distance, and local context. They also detail the cities they’re launching first—New York, Miami, Los Angeles, San Francisco, Paris, Milan, Amsterdam, and London—so travelers can discover credible content and book with confidence.
Monetization gets a clear, refreshing treatment: standard commissions without hidden fees, a subscription for premium features, and revenue share for creators whose content drives bookings. There’s a B2B lane, too, giving small agencies and busy agents modern rails to serve clients faster. We talk candidly about the hard parts—accreditation, distribution partnerships, and customer support that stays human when it matters. Along the way, you’ll hear practical advice for student founders on choosing problems worth your grit and building momentum that outlasts setbacks.
If you care about smarter travel, authentic content, and AI that actually reduces friction, this conversation will hit home. Subscribe, share with a friend who plans every group trip, and leave a review telling us which city you want to see on Travel Spoken next.
This podcast is proudly sponsored by USC Annenberg’s Master of Science in Digital Media Management (MSDMM) program. An online master’s designed to prepare practitioners to understand the evolving media landscape, make data-driven and ethical decisions, and build a more equitable future by leading diverse teams with the technical, artistic, analytical, and production skills needed to create engaging content and technologies for the global marketplace. Learn more or apply today at https://dmm.usc.edu.
Welcome And Guest Origins
SPEAKER_00Welcome to Mediascape, Insights from Digital Changemakers, a speaker series and podcast brought to you by USC Annenberg's Digital Media Management Program. Join us as we unlock the secrets to success in an increasingly digital world.
SPEAKER_03I don't know that on the Mediascape podcast, I've interviewed two people at the same time. But listeners, you are in for a treat today, I take a lot of inspiration from these two and the platform they've put together, and I'm waiting to get my hands on it. So welcome Diani and Annie to Mediascape.
SPEAKER_01Thank you so much for having us here. And yeah, we're just so blessed that we have a platform that we can share some really exciting news about what we're working on and what we're about to launch. So yeah, I'm excited to be here.
Meeting, First Trips, Shared Pain Points
SPEAKER_03Let's start with your individual origin stories and then talk about how you came to partner around travel spoken. So let's start with you, Deanni. Yeah.
SPEAKER_02Hi, everyone. So just a little bit about me. I was originally born in Oregon. I went to Oregon State University and studied there. And then I started traveling the world. I ended up in LA. And that's when I met Annie. I actually met her first on social media about eight years ago. So ever since then, literally, I think after a few days of knowing each other, we went on our first trip together. So we've been traveling the world since. It's been really, really exciting just having all of these experiences together. And yeah, we experienced great moments and difficult moments when it came to booking and planning travel, which has really led us into travel spoken and the start of that. So I'll let Annie jump into that. She can tell you a little bit more.
SPEAKER_01Yeah, basically, second into what she said, I um also came from a background with really large interest when it came to travel. I've been traveling since I was a little girl. My parents were basically traveling parents. So we were always constantly back and forth between Europe and Africa due to the nature of my parents' work at the time. And then when I was a teenager, I was assigned as a model. So I had agencies in different cities, and I also traveled around the world and really got to experience living in different cities and experiencing different cultures at a young age. And I think that's kind of what really opened my eyes to there's so much out there, there's so much to experience and learn, and really matured me as well at the time because I think a lot of people they don't get to see and experience things outside of themselves. So yeah, while I was doing that, I went to university at the University of Westminster in London, where I actually studied architecture and 3D design. And then I later on went into uh product management and AI. But in between all of that, and when I moved to the States, I met Diani through social media. So we both at the time, it's kind of a crazy story. So we don't even really understand how it happened. We think we were just drawn together, some higher power, honestly. But we both had very similar interests, very similar sort of travel content. And we somehow started talking to each other. And then yeah, we ended up meeting in LA. And um, yeah, like she said, just been traveling ever since and just you know exploring the world together. So yeah, that's it's basically how Travel Spoken came together. I mean, there's other elements as well with what we got into, which we we can talk about later. But me and her decided to start the company. And we also have our amazing CTO and lead software engineer. His name is Christopher Walsh. Um, he really has helped build our stack from the ground up as well. And he's a huge part of this process. So wanted to give him a shout out as well, but he couldn't be on this call.
SPEAKER_03So and this is why it's so important to have connections and to form connections. Benny and I met at AI4 in Las Vegas. She was handing out bags, cute bags, as people were walking into breakfast and into a keynote speech one of the mornings. And I got the bag and just went on my way. And then I said, there's something about this woman. I need to meet her. And that is how we formed a relationship. And I was like, all right, we got to get you on this platform to discuss what you're putting together. Because, of course, I love AI, you're doing something really innovative and digital. And I also am a traveler with a mom from a different country. I have dual citizenship. And my most recent trip was just to Vietnam and then to Thailand. And as I was in Vietnam, a country that I never necessarily would have thought about going, except maybe as just traveling throughout Southeast Asia. But when we were there, I got to experience the culture, but also learn about businesses and industry and commerce and how that's different in different countries, depending on when their markets opened up, what the resources they have available, what the people are like, the culture. And as I was on a bus going to the next business there, I was thinking through that. And you really learn so much about yourself, your culture, and others. And the world becomes a smaller place, a more forgiving place, a more welcoming place as you travel.
SPEAKER_01Yeah, we 100% agree. Like I couldn't disagree with you at all. I think it's such a big part of our lives when it comes to discovery. And like you said, just seeing the world outside of the of a larger lens and not just thinking about you and yourself and being so self-centered because there's so many other people, so many other experiences out there. Um, and yeah, it just opens you to that as well. What was that first trip that you took together?
SPEAKER_02So we went to Puerto Rico actually for the first time together, which was really exciting. And I just remember reaching out to her after our first meet in LA and just really feeling connected to her and just yeah, wanting to share in a travel experience. It just seemed like something that we both would really enjoy and really love after having spoken about so many of our interests that aligned. So yeah, that was our first trip.
The Problem With Planning And Trust
SPEAKER_03Amazing. What were some of the things you have both experienced in the course of travel that led you to go? There has to be a better way.
SPEAKER_01Yeah, I mean, where do we start? So we've had different experiences, I think from spontaneous trips to having to plan for groups, you know, when we went to Mykonos for my birthday and it was like a bunch of girls, and then family trips, trips, um, just different demographic of people, different types, different ages. And I think the biggest thing was the time. The time spent planning was always it always felt longer than it had to be. And this is something that has been a constant in my life in terms of having to plan ahead for certain trips and everything that goes into it before the trip actually happens. And sometimes I feel like you spend more time planning the trip than actually being on the trip, it seems. But this is the same pain point that we've noticed from a lot of people, all our user testing and people that we surveyed, and just friends and family that we've talked to as well. And actually, there are some crazy stats. You know, the average American traveler spends over 18, 18 hours planning and booking a single trip. And a lot of the times they're overspending by 20 to 50 percent. And that was another thing, always sifting through the deals. I mean, Deanni was always the expert at finding like the best deals. So yeah, we just always felt like, wow, we're like, we travel so much and we experience all these frustrating elements of trip planning, bouncing between different spreadsheets. I think we we've tried sticky notes, like the notes app on our phone and sharing it with each other and trying to like, oh, this is the iTunes day one and day two, and spreadsheets and group messages and WhatsApp group chats with different people. I mean, it's just endless, endless. And then Deanni as well, I mean, she's really great with uh social media and mark her background in marketing. And she always used to find like the most amazing videos for travel inspiration on social media, including all the videos that she would post as well. And we always used to think too like, why can't we have access to this content in a way that can actually lead to actionable bookings? Like, why is it that we have to do all this research on all these social media platforms and try to figure out how to get there, what to do when we get there? And so yeah, we really saw a gap in the market.
What Travel Spoken Is
SPEAKER_03And so when you were thinking about what you wanted to build and looking at what else was out there, because there are apps for luxury travel, right? There are apps where you can share where you've been with your friends, but you took it a step further. So, can you talk to us about what exactly travel spoken is and all the different things we'll find on it? Because I agree with you. Sometimes it's really easy to give up before you find the best deal because of information overload. I've used spreadsheets, I've tried using LLMs to help me figure out what's the best seat in this category on this plane versus this plane. And you look at things like Airbnb or Expedia or a number of different apps, and you see reviews, but you don't always see the experience that you would want, right? Because I've had that experience of going in and going, oh, this is not the environment that I thought it was going to be. Great location, but I would not stay here again.
SPEAKER_01Right. Yeah, we've all experienced that. So she, yeah, all over. I mean, I remember this one trip we went to. Was it in Miami? And we got to the hotel, and honestly, it's probably the worst thing we've ever seen in our lives.
SPEAKER_02It was nothing like the photos online. It just it must have been like a staged photo. And then when you got there, I everything was completely the opposite of that. It was we actually had to end up moving hotels because of it, because it was just so not like the photos.
SPEAKER_01So um yeah, there's a whole there's a trend. Like literally, like people will say, you know, Instagram versus reality. And that's a real thing in the travel industry. It's like the lack of this authenticity when it comes to being able to really see, like, okay, this has a certain amount of reviews, but is that to my liking? And is this actually what it's going to be like when I get there? So yeah, well, we can tell you a bit more about what we're actually building. So Travel Spoken is a social first AI-enabled travel platform, and we help time-conscious and frequent travelers book and discover travel through voice, videos, and imagery. And we plan to transform real travel content into bookings and create one seamless experience without spreadsheets, tabs, or endless group chats. And we what really makes this stand out is this social layer that we're building. We're um curating, you know, our first hundred of customers and our first travelers to really come and inject um authentic travel content so that our other users can really experience and book from this content. And it's all going to be places we have certain target cities that we're going after right now, but we are going to be targeting top highly visited um cities that people will often go to so that they can actually have content that they can book directly from that's authentic, that tells them exactly what activity they booked, how they got there, what flight they took, even what, like you said, like what part of the plane they might have sat on, or like how the plane was, or you know, what activities they took part in. And everything, we want everything to be transparent. We want everything to be listed out so that other travelers can directly benefit from it. And it's not just some random content you've seen on TikTok or Instagram that you can't really identify, or even if you do, you still have to go through all those steps to really make that part of your travel experience. So I think that's what really sets us apart. Nice.
SPEAKER_03And so obviously there's also a layer of AI infused into this platform. Can you talk a little bit about that? And then how difficult has it been to decide what locations you want to put in first, who you want to be the creators, and what kind of content will actually drive decision making?
SPEAKER_01Yeah, so I can speak on the AI part. So we use a various selection of really trusted models that we fine-tuned with travel data. And this is something that we're building and refining over time. So it will get better over time once we have more users and more travelers using it. But it's better than your standard MLLMs, anything that you would be able to do on ChatGPT, be able to do with our AI agent. But we want it to be voice first as well. So we believe and we've seen a lot of trends away from the screen interface. A lot of people are using Whisper and you know, voice-to-text agents and tools. So I think society in general is going away from this sort of typing archaic search bar kind of experience. So we want people to be able to just talk like they were talking to a normal person with natural language, explaining exactly what they want. The AI will transcribe that into text, it would start pulling up data, and it'll it'll be able to build your day-to-day itineraries as you go along, asking you questions, maybe questions you haven't even thought of. And it's been really interesting because when we've tested with it as well, we've seen like, wow, like we didn't even think of that. And the LLM is is teaching us maybe you should think about this. Have you thought about the weather this day? Have you thought about how far your hotel is from the dinner that you want to do on the on Monday? Maybe you should do that on Tuesday instead because you're going to be closer there the next day. So really helping you think about how you're going about your trips and being able to really use that time efficiently. I think a lot of trip time is wasted on transportation, getting from point A to B. So if you can consolidate everything and really, I think that's where AI comes in, really learning your schedule, learning what's coming up, you can really consolidate that and really maximize your time on the trip. But yeah, in terms of like target countries, I'm sure Deanni can go more into that and you know the marketing and influencer side of everything that we're planning on doing.
SPEAKER_03Yeah.
Target Cities And Early Community
SPEAKER_02So right now we are focused on the US and Europe. So main cities in America would be New York, Miami, Los Angeles, San Francisco. There may be one other, I'm not sure if I remember correctly. And then also for Europe, it's Paris, Milan, Amsterdam, London. So right now, for in terms of marketing, we've got over 1,200 signups that have joined our wait list. So we've got a really, really strong engagement already, a lot of interest and excitement for the launch of our platform. So we'll be focusing on having a lot of those be our early adopters for the platform. And then we've also we're focused on the influencer outreach, which is mainly going to be in the beginning stages, friends and family. We want to offer them special incentives to join first, just because they've shown the most support in our community. They're going to be helping us build the platform as well by being able to share their travel stories. And it's going to be real authentic content. So it's going to be things that trips that they've booked, places that they've been that they want to share with family and friends. And then also we're going to be focused on the social layer as well through storytelling, which I think is something that's really important. And I've I've just experienced that in the past with building other brands. And it's something that I really want to bring into Travel Spoken because I am obsessed with travel. It's like the most important and the most thing I'm passionate about in life. So we just want to focus on like building brand awareness and uh the brand story through platforms like social media. So all of the social media platforms, YouTube, TikTok, Instagram, LinkedIn, all of the places that people can find content already. We essentially want to focus on outreaching in those areas and bringing them into Travel Spoken and starting to get them to post their travel stories.
SPEAKER_03So fantastic. And can you talk both talk about your backgrounds a little bit? What were you doing before starting Travel Spoken?
SPEAKER_02Yeah, that's actually a really interesting story that's led us directly to starting Travel Spoken. So in the last couple of years, Annie and I both became travel agents and we actually did that process together. So that was the first time that we've started really working together, like on the same thing. Like we were always collaborating in the past, different travel projects and things like that. But this is the first time we got to see the travel industry from the inside out. And one of the things that I noticed was really difficult was their integrations and the back end system. It was very difficult to book travel for our clients and for our friends and family. It was just very fragmented. It was slow. It was just there was no seamless process. And I felt like we would spend hours and hours trying to book travel for other people and for ourselves, which is it's interesting because we were like, okay, this is what's not working. So how can we build something that can give people the customer experience that we were wanting to give to people, but we just felt like we couldn't because we didn't have the tools to do so.
SPEAKER_03And Deanni, you also started an organization called My Campus Closet.
Industry Experience As Travel Agents
SPEAKER_02Yeah, I did. So my mom and I started that when I was actually had just graduated college. Yeah, so I had started that, yeah, a college e-comm clothing business. It was really successful, like 13 years now. So yeah, that was like I would say that's my second experience with e-comm, but we really, really focused on the storytelling and building a community of girls shared around the experience of college, which I think even in the travel industry, it's the same kind of network. There's people that are really inspired by being a part of a community. So yeah, that's something I'm really excited to share now with Annie, and we can help grow travel's booking.
SPEAKER_03Monetization, right? Sometimes that seems like a dirty word when it comes to, I know my students who are creating capstone projects, many of them are creating apps or they want to create mini-series. They want to help people explore and do things in a different way, right? Or bring communities together. That's usually where they get stuck. As startup founders, what are some of the goals that you have? Are you raising? Are you looking for sponsors? What are some of the techniques that you're going to be able to use for monetization?
Monetization And Fundraising Strategy
SPEAKER_01Yeah, so for monetization, that's actually one of my favorite words. We have a hybrid approach. So we have a lot of different methods and ways that we're planning on scaling and growing the business. Raising is a big part of it. I think it all comes down to people believing in you. And the biggest way for someone to show that they believe in you, especially at such an early stage of a startup, is by giving you money and investing in you because they're basically saying they believe in you directly. Because when you haven't developed a company that's been around for years, they're basically putting that bet on you that you're going to develop this product and you're going to be the one that's going to push this company to scale it to where they they're going to see a return on their investment. And I think that's also one of the biggest ways of supporting. I mean, obviously taking part in the when travel spoken, using it, that's amazing ways to support as well. But from a monetization standpoint, we will need that so that we can scale and hire, hire really good talent that's going to help us to get this company to where we need to go to because it also involves a lot of outreach. It's going to involve a lot of sales, getting a lot of people on board. And I think once we've raised enough to get to the point where we are self-sufficient, which if we if we plan everything right, it should be within the first few years, then we can really focus too on the product, which is really important. I think being product first is very important because you really have to make a product that speaks for itself. So if we have a really good product and a product that's To help people and building something that people see a lot of value in, we're not gonna have to have a huge ad spend. We're not gonna have to spend all this money on advertising and and and trying to get people on board because people will see the value, they will be saving time, they will be saving money, and they'll see the value of using travel spoken and it'll speak for itself. So definitely we will be starting to fundraise very soon. And right now we're just going through a lot of organic channels to try to get people to, you know, see the value and come on board and share it with other people as well. And we already have, you know, such amazing feedback from so many people and so many people, like Deanni said, on our wait list that are willing to use this as well. So yeah.
SPEAKER_03And is there going to be a subscription or membership model layered onto that?
Creator Revenue And B2B Use Cases
SPEAKER_01Yeah, so it's a hybrid model. We have this traditional commission on booking. So anytime anyone uses any of these other online travel agencies or booking platforms, whenever you pay that price, they're making money. It's usually already baked on to the price of, you know, the hotel, the package, whatever it is that you end up purchasing. So we all have that same model and that standard across the whole travel and tourism sector. We won't have any hidden fees. It'll just be very, very basic and clear as to where those fees are. And then also a subscription model, which is new in this sort of sector, but we have a whole separate business segment where we're targeting creator revenue share and monetization on the creator side. So getting a lot of travel influence influencers, sorry, to come in, upload their content, share it with our community of travelers, and then offer them revenue share if people book through their content as well. So creating a model where it's not just that direct consumer facing, like, oh, come here and book your travel through us. It's also a business facing as well, because hey, if you're a travel agency, a small-tier travel agency, if your travel agent is overwhelmed, like we were with outdated systems and you want something that's going to make finding travel options easier for your clients, you can also use our service as well. You can come to travel spoken and you can also come to travel spoken if you just wanted to just be a creator and make some extra money and have somewhere that's more exclusive and authentic to share your content and not get drowned out by other people's cat videos.
SPEAKER_03So I love that you mentioned that because that's something I was talking about in class just last night. Oh yeah.
SPEAKER_01What is it with the clap videos? I mean, I love cats, nothing against cats. I just, yeah, it's interesting that people just have all these videos. It's almost mean. I see so many mean videos that people post about cats.
SPEAKER_03Oh no, my family, not to a sidebar, but um I'm a dog owner. My family are mostly cat people. So like my siblings. And so they will share all these cat videos in our group chat on Facebook Messenger or an Insta. And I will not click on any of them. I'm like, these are messing up my algorithm. Let me see all the travel, right? Let me see all the other things that I really want to see that will inspire me.
Focused Content, Not Algorithm Noise
SPEAKER_01And that's also part of our value proposition. It's like you come here and you're you you know 100% it's just gonna be pure authentic travel content. It's not anything else. You don't have to put in any filters. I mean, there are subfilters within there if you want to go to different countries, cities, that kind of thing. But yeah, you don't have to worry about, you know, anything messing up your algorithm.
SPEAKER_03Fantastic. Well, I know that I'm excited to use your platform. I've spoken to any about this previously, but planning a tr a trip this summer, I was gone for five weeks, three weeks in the UK. Got my daughter off to Cambridge for a summer program. But then my sister and my boyfriend were joining me and trying to balance how much time we were all three together, who got what separate time with me individually, where we were going. I ended up going back to Edinburgh after I'd already been there with my daughter because they wanted to go there, which was fine. I mean, because that way I got to spend more days in that city, which I love. But it was a whole thing and trying to plan out so that they'd both be happy with what they got. And I was like, at the end, I was like, all right, I don't think I can do this again. We all traveled well together, but I just need one to travel with one person. But something like this would help us create a better experience and really think through everything and not just put a lot of the burden on me as the person who was like the connector or the connection point between everybody else. Yeah.
Group Trip Stress And Product Promise
SPEAKER_01So no, I I think we we like to say that this is built for travelers by travelers. As people who are building this platform, we have also experienced all these pain points that so many people have experienced as well. And it's good to know that when someone's building something for you, they've also been through that experience. So they know exactly what they're trying to solve.
SPEAKER_02And I think also, too, like it's a tool to help plan and organize, but it's also a tool to help bring back the joy of traveling together because it takes away the stresses. And I think of travel spoken as like a movement. We're going towards something smarter, story-driven. We're bringing back connection and we're making it something that people can actually use that feels human. I mean, I know AI is heavily incorporated, but it's something that is is connecting us all to make our lives easier and to actually be able to experience travel with the ones you love. I think there's nothing more important than that.
SPEAKER_03What would you both say to anybody who's listening, because a lot all my students have capstone projects, right? So what as they're trying to think through ideas and get them from ideation to inception.
Advice For Student Founders
SPEAKER_02I mean, for me, I would say that follow your passions first and foremost. Like when I see something visually, I get really inspired by it. And I think a lot of the younger generation, especially, because I've still got a lot of girlfriends that are still in college, as you know, I worked with my campus closet. So a lot of them are still in that time and they're so socially driven by what they see, what their friends are doing. So I would say that when when they come across something that they're really passionate about, to follow after that. And if it is something in in our field is in travel, take a leap of faith, you know, try something new.
SPEAKER_01Right. I agree. I think too the story about how we met and how, you know, all this came together. And it's just really inspiring. And just working as a team, even with our CTO as well. It's sometimes, you know, even we got emotional about it because it's just something we're just so passionate about, and it's something that brought us together as friends, as soulmates, and to be able to build something as well on top of that and help other people, it's a really amazing and fulfilling um feeling. And I think when you're young, you might not maybe put as much emphasis into fulfillment until you get a bit older and you start to really reflect on life and reflect on what's important to you in life. But I think for you know, your students, I think really following their heart and picking something that's really gonna fulfill them and inspire them because it's a hard journey, it's a hard process. I mean, we've already faced setbacks and we're just at the start of the journey. And if you don't have that passion or resilience, and if you don't have something that's really keeping you there and you're really, really passionate about, you're just gonna give up. And so it really has to be something that you are very, very passionate about.
SPEAKER_03And let's talk a little bit about what are some of the hurdles that you have experienced in this, because I know that you're launching soon, but you have been working on it for this the entire year plus.
Hurdles: Regulation And Partnerships
SPEAKER_01Well, we started working on it, I would say beginning of May, because being beginning of May. There's a few different things. So the first thing is just the industry as a whole. So the travel, it's very regulated. It has to be, you know, you don't want any random person to just be able to build anything, and then next thing you know, they're selling flights to people and it's not regulated. So there's um different layers of accreditation that need to be obtained. There are certain relationships that need to be built and before you can even get your foot in the door to be able to sell travel to people in a commercial sense. And so we've had to do, we've condensed a lot of sort of business liaising and creating these relationships with people that are gonna give us access to be able to sell travel. And that sometimes can take a long time. And I think even these bigger enterprises and conglomerates as well, they have a lot of relationships and a lot of contracts where I'm not saying they're trying to squash competition, but they are trying to make it harder for um smaller companies to get in. But thankfully, there has been an uprise in more B2B solutions when it comes to travel. So we've been lucky enough to receive contracts from a lot of major global distribution systems that are also feeding some of these larger companies their travel content. So we have basically access directly from the source and we're able to mitigate going through any of these other larger companies that might try to make things harder for us. But I would say that's been part of the setback is just really trying to get our foot in the door. And then even after we got our foot in the door, making sure everything aligns so that when our users start booking travel, they're not having these issues and they have real customer support and real people that they can fall back to if they do have issues. As much as we're very AI focused and AI-centered, we do want if there's an emergency or something happens during someone's travel, we want to still have that concierge service where, you know, you can't actually speak to a human and you're not just going to be redirected to this chatbot that's not gonna help you.
Human Support Meets AI
SPEAKER_03Great. Yeah. So even as you're building and excited, you still have to think about methodically going through the steps. And that's a good lesson for everybody to think about. Yeah, it always takes longer than you think. This is true. This is true. As I am working on a number of projects right now. Yeah. This has been really fun. I love seeing the two of you, what you've put together, what you're building, how you started this your friendship and relationship, and have built it now into so much more that will benefit other people. Any final thought from either of you? Annie, would you like to share our favorite quote?
Closing Reflections And Favorite Quote
SPEAKER_01Oh, yeah, yeah. So yeah, we have a favorite quote, but our story actually started with a shared love of travel content. And I think traveled spoken is really a product of that love. You know, it's finally made it, it's finally brought back that connection that we have for the world into something that can really help other people. And we have a really favorite quote that we always go back to, and it's actually by St. Augustine, and he says, the world is a book, and those who do not travel only read one page. And then it really sets you into the mindset of travel is for not just for exploration, but also for deepening your horizons into the world and really understanding that you know it's not just you and there's so much more out here to learn and experience. And we want to provide that to everyone.
SPEAKER_03Fantastic. Well, thank you both for being on Media Escape today and giving some insight and wisdom on being a startup that's focused on social, AI, and community building at the same time. Yes, thank you so much for having us. Noah, thank you so much, Anissa. And thank you to everybody who is watching this episode or listening to it on your favorite platform. We'll be back again with another amazing guest in a couple of weeks to share their story, their journey, and some things that will help you as you go through your digital life.
Program Sign-Off And Link
SPEAKER_00To learn more about the Master of Science and Digital Media Management program, visit us on the web at dmm.usc.edu.