
The BedBuzz
Our mission is to create an entertaining and informative platform where we dive into the world of our Mattress Firm family, the mattress industry, and all things sleep.
We uncover the captivating stories of Mattress Firm employees and industry veterans and explore their journeys, experiences, and the valuable lessons they've learned while having fun and selling beds. In addition to the storytelling, we'll also share practical tips and tricks of the trade along with the importance of sleep wellness.
Our host, Harry Roberts, is one of the original founders of Mattress Firm, the largest sleep shop chain in the United States. Our Co-host, Jimmy Hill, has broad experience in mattress retail, mattress wholesale and building a mattress brand from the ground up. Together, Harry and Jimmy's contagious passion, enthusiasm, and sense of humor will have you waiting for their next episode.
The BedBuzz
FirmFive Farewell with Harry and Jimmy
Mastering Farewells: Learn why the farewell is a crucial part of the sales process and how top performers excel at it. From handwritten thank you notes to setting expectations, we've got tips to help you leave a lasting impression.
FirmFive Review: We wrap up our FirmFive series with a quick recap of all the key points. Whether it's making a great first impression or nailing the farewell, we've got you covered.
This episode is packed with fun, laughter, and valuable lessons. Tune in now to catch all the action and boost your sales game.
Special thanks to the team at Podium: Where businesses grow, customers connect, and success starts. Find out more here.