The BedBuzz
Our mission is to create an entertaining and informative platform where we dive into the world of our Mattress Firm family, the mattress industry, and all things sleep.
We uncover the captivating stories of Mattress Firm employees and industry veterans and explore their journeys, experiences, and the valuable lessons they've learned while having fun and selling beds. In addition to the storytelling, we'll also share practical tips and tricks of the trade along with the importance of sleep wellness.
Our host, Harry Roberts, is one of the original founders of Mattress Firm, the largest sleep shop chain in the United States. Our Co-host, Jimmy Hill, has broad experience in mattress retail, mattress wholesale and building a mattress brand from the ground up. Together, Harry and Jimmy's contagious passion, enthusiasm, and sense of humor will have you waiting for their next episode.
The BedBuzz
Behind the Scenes with Doug Kruckenberg: The Backbone of Mattress Firm North Dakota!
In the latest episode of The BedBuzz podcast we sit down with Doug Kruckenberg, our outstanding Territory Operations Manager for Mattress Firm North Dakota.
Episode Highlights:
- Doug’s journey from small-town life in North Dakota to leading operations for 10 stores and two warehouses.
- His military-inspired approach to efficiency and problem-solving.
- Unbelievable delivery stories—wait until you hear about the Bobcat lift delivery!
- How Doug and the team have handled over 176,000 pieces in the past decade, all while navigating weather, logistics, and customer expectations.
- A glimpse into Doug’s passion for bow hunting and his wild elk hunting adventure.
This episode offers an inside look at what keeps Mattress Firm North Dakota moving and why operations is truly the heartbeat of our success.
Let’s take a moment to celebrate Doug and our incredible operations team for their hard work and dedication. Be sure to thank someone on the ops side today—they deserve it!
Special thanks to the team at Podium: Where businesses grow, customers connect, and success starts. Find out more here.
