The BedBuzz
Our mission is to create an entertaining and informative platform where we dive into the world of our Mattress Firm family, the mattress industry, and all things sleep.
We uncover the captivating stories of Mattress Firm employees and industry veterans and explore their journeys, experiences, and the valuable lessons they've learned while having fun and selling beds. In addition to the storytelling, we'll also share practical tips and tricks of the trade along with the importance of sleep wellness.
Our host, Harry Roberts, is one of the original founders of Mattress Firm, the largest sleep shop chain in the United States. Our Co-host, Jimmy Hill, has broad experience in mattress retail, mattress wholesale and building a mattress brand from the ground up. Together, Harry and Jimmy's contagious passion, enthusiasm, and sense of humor will have you waiting for their next episode.
The BedBuzz
Sleep, Speed & Sales: Than Hancock on How Podium Helps Retailers Win
In this episode we sit down with Than Hancock, Chief Sales Officer at Podium, to talk about:
- Why sleep is a leadership strategy and not a luxury 😴
- How “speed is empathy” and why the fastest response usually wins the sale
- Why texting gets 209% higher response rates than phone, email, or Facebook
- How Podium’s AI can be like the best employee you ever hired for under $3/hour
- How to become your customer’s “mattress guy” in their phone – so they text you instead of shopping someone else 📲
Podium has been an incredible partner and Than shares a ton of practical, real-world ideas we can use right now in your stores.
Special thanks to the team at Podium: Where businesses grow, customers connect, and success starts. Find out more here.
