The BedBuzz
Our mission is to create an entertaining and informative platform where we dive into the world of our Mattress Firm family, the mattress industry, and all things sleep.
We uncover the captivating stories of Mattress Firm employees and industry veterans and explore their journeys, experiences, and the valuable lessons they've learned while having fun and selling beds. In addition to the storytelling, we'll also share practical tips and tricks of the trade along with the importance of sleep wellness.
Our host, Harry Roberts, is one of the original founders of Mattress Firm, the largest sleep shop chain in the United States. Our Co-host, Jimmy Hill, has broad experience in mattress retail, mattress wholesale and building a mattress brand from the ground up. Together, Harry and Jimmy's contagious passion, enthusiasm, and sense of humor will have you waiting for their next episode.
The BedBuzz
Role Play, Results, and Rising to the Top with Tera Starr
Our guest is Tera Starr, one of Mattress Firm’s all-time superstars who:
- Started on the sales floor and climbed all the way to Regional VP of Sales and VP of Learning & Development 🚀
- Shares how role play, clear goals, and “make a friend, make a sale” became the backbone of her success
- Talks about being the first female RVP, leading huge regions, and now shaping the next generation as a professor at Dakota Wesleyan University 🎓
- Drops gold on leadership, hiring, DISC, staying close to the front door, and why AI will never replace a great RSA
If you’re in sales, leadership, or just love a great Mattress Firm success story, this episode is packed with practical nuggets you can use today: from greeting every guest to setting daily goals and coaching your team the right way. 💥
Special thanks to the team at Podium: Where businesses grow, customers connect, and success starts. Find out more here.
