The BedBuzz
Our mission is to create an entertaining and informative platform where we dive into the world of our Mattress Firm family, the mattress industry, and all things sleep.
We uncover the captivating stories of Mattress Firm employees and industry veterans and explore their journeys, experiences, and the valuable lessons they've learned while having fun and selling beds. In addition to the storytelling, we'll also share practical tips and tricks of the trade along with the importance of sleep wellness.
Our host, Harry Roberts, is one of the original founders of Mattress Firm, the largest sleep shop chain in the United States. Our Co-host, Jimmy Hill, has broad experience in mattress retail, mattress wholesale and building a mattress brand from the ground up. Together, Harry and Jimmy's contagious passion, enthusiasm, and sense of humor will have you waiting for their next episode.
The BedBuzz
The Best Lessons of the Year: The BedBuzz Year in Review
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Season 4 is officially underway! In this episode we kick off the season by looking back at the best moments and top golden nuggets from the past year, with plenty of laughs along the way. 😄
A few highlights from the episode:
• Consistency wins. Doing the program every time beats trying to reinvent it.
• Want a pay raise? Go back and listen to the episodes on adjustable bases and closing. 💰
• Connection sells. People buy from people they know, like, and trust. 🤝
• Coach the up. Do not avoid the sale when you are in the store. Use it as a chance to teach and get better.
• Tools matter. The phone, financing, Tempur-Pedic, Podium, and using AI as a real tool to serve guests better. 📲🤖
One of our favorite lines heading into the new year: We cannot control the size of the pie, but we can control the size of our piece!
