JAR Inside the Research Podcast
This podcast gives listeners a look at the latest research articles published in the Journal of Advertising Research. Listen to authors describe their work and what motivated it, explore challenges they faced in the research process, and describe what they'd like to researched next.
JAR Inside the Research Podcast
The Face of AI Endorsement — Human vs. Cartoon Avatars
Do consumers respond differently to AI avatars that look human versus those that look cartoon-like? In this episode, June-Ho Chung (Inha University) and Sungjun “Steven” Park (Queen Mary University of London; National Chengchi University) join me to discuss their Journal of Advertising Research article, Designing AI Agents for New Product Endorsement: Do Human-Like or Cartoon-Like AI-Generated Endorsers Evoke More Positive Ad Engagement from Consumers? The article is co-authored with Yiting (Tami) Chu (National Chengchi University).
We talk about why human-like AI avatars tend to generate stronger engagement and positive emotions, especially when promoting new or unfamiliar products. June-Ho and Steven walk through controlled experiments that compare human-like and cartoon-style endorsers across preference, emotions, and ad engagement. We discuss why familiarity with faces can shape reactions and when a simpler, cartoon style may still fit the brief. Finally, we translate the findings into practical guidance for creative teams choosing avatar style for new product ads.
Read the full paper here:
https://www.tandfonline.com/doi/full/10.1080/00218499.2025.2497615
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