JAR Inside the Research Podcast

The Face of AI Endorsement — Human vs. Cartoon Avatars

Journal of Advertising Research Season 2 Episode 12

Do consumers respond differently to AI avatars that look human versus those that look cartoon-like? In this episode, June-Ho Chung (Inha University) and Sungjun “Steven” Park (Queen Mary University of London; National Chengchi University) join me to discuss their Journal of Advertising Research article, Designing AI Agents for New Product Endorsement: Do Human-Like or Cartoon-Like AI-Generated Endorsers Evoke More Positive Ad Engagement from Consumers? The article is co-authored with Yiting (Tami) Chu (National Chengchi University). 

We talk about why human-like AI avatars tend to generate stronger engagement and positive emotions, especially when promoting new or unfamiliar products. June-Ho and Steven walk through controlled experiments that compare human-like and cartoon-style endorsers across preference, emotions, and ad engagement. We discuss why familiarity with faces can shape reactions and when a simpler, cartoon style may still fit the brief. Finally, we translate the findings into practical guidance for creative teams choosing avatar style for new product ads.

Read the full paper here:
https://www.tandfonline.com/doi/full/10.1080/00218499.2025.2497615

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