The ActivateCX Podcast
Join Frank Rogers on The ActivateCX™ Podcast, your resource for demystifying, clarifying, and providing guidance around AI, CXM, and the modern Cloud Contact Center.
In this Podcast series, Frank interviews Thought Leaders, Unpacks critical AI & CX technology, and addresses the leading Experience topics of the day.
#cx #customerexperience #ai #ex #cxm #contactcenter #salesstrategy
Podcasting since 2023 • 45 episodes
The ActivateCX Podcast
Latest Episodes
How Brands are using AI to Keep Customers
Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai----Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie....
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Season 3
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Episode 45
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24:03
Use these 3 Tech Tools to make Money with AI
Learn more the 3 AI Solutions to improve business Profitability and Sustainability: https://activateCX.arroyo360.com/ai----Want to improve customer experience, learn how AI contact center solutions can help? In this video, we i...
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Season 3
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Episode 44
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22:28
How to become more Profitable with AI
Learn how to take action with AI to improve Profitability and Sustainability: https://activateCX.arroyo360.com/ai----Learn how "AI Contact Center Solutions" like Conversational Intelligence, Agent Assist, Conversational AI and ...
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Season 3
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Episode 43
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42:13
Why Your AI VoiceBots Drive Profits and Customer Satisfaction
Learn more about using AI to improve CX: https://activateCX.arroyo360.com/ai----Want to improve customer experience, learn how AI contact center solutions can help! In this video, we interview Michelle Schroeder (at PolyAi) CX Ind...
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Season 3
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Episode 42
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40:14
How to protect your AI & CX from Cyber Attacks
Your AI Contact Center solutions are under attack. Hear Frank Rogers and Rob Fitzgerald unpack the secrets of Cybersecurity, the flip side of the CX & AI coin. Our world is changing fast, hear from these two thought leaders to get a bead on...
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Season 3
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Episode 41
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36:44
