Sales Unfiltered
Tech Sales is tough right now.
Everyone in sales goes through failures, big mistakes, and scary challenges.
But how you learn and grow is what separates the good from the Elite.
Speaking with the biggest names in Tech, every Tuesday we’ll be covering how to be a top performer, navigating this tricky market, and building successful sales teams.
This is Sales Unfiltered.
Let’s change the way people think about sales.
Hosted by Izzy Bishop and powered by Wiser Elite, this channel is on both Podcast platforms and YouTube.
Sales Unfiltered
Finding the value in Customer Success
This week we’re joined by Arjun Menon, Principal Success Manager at Salesforce, winner of The Elites 2023 Customer Success Award, and a musician… what can’t he do 🤩
This episode dives into the value of CS for organisations and customers along with proving that value and secrets to being a top performer.
👋 00:00 Intro
👀 01:23 Proving your value to customers ➡️ Defining value to them
👉 04:24 How many checkins & touchpoints should we be having with our customers?
📄 06:20 Referring back to business cases
💰 07:48 Proving the value of Customer Success
🏆15:28 Secrets on being a top performer & advice for entering the world of CS
🙏20:20 Questioning your own value to the customer & proving yourself
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