
What Worked
"What Worked" is a podcast where co-hosts Mike Wu and Tyler Rachal interview successful business owners and professionals. Each episode dives into the wins and losses each guest experienced in building their business.
Episodes
37 episodes
Selling BPO at every growth stage with Aaron Fischer (CRO, OfficePartners360) | E37
In this episode of What Worked, Tyler interviews Aaron Fischer, Chief Revenue Officer at OfficePartners360. Aaron shares stories from his years in the BPO industry, including his time working with Tyler at TaskUs.Aaron talks abo...
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Season 1
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Episode 37
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54:21

Solving Legal Disputes Without Burning Bridges with Rich Lee (Founder & CEO, New Era ADR) | E36
In this episode of What Worked, Tyler interviews Rich Lee, Founder & CEO at New Era ADR, a digital dispute resolution platform. Rich discusses how his experience as general counsel for multiple startups has prepared him to be a founder.
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Season 1
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Episode 36
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35:27

Technical Co-Founder Learns the Importance of Sales (the hard way) with Harish Chandramowli (Co-Founder, Flaire) | E35
In this episode of What Worked, Mike interviews Harish Chandramowli, Co-Founder of Flaire, an ERP for fashion brands. Harish shares the mistakes he made and the lessons he learned, the hard way, in Flaire's first two years in operation.Har...
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Season 1
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Episode 35
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32:04

The Art & Science of Scaling with Luigi Testa (CFO, LinkSquares) | E34
In this episode of What Worked, Mike interviews Luigi Testa, CFO at LinkSquares, an AI-powered contract management platform. Luigi discusses the lessons he has learned for personal and business growth.Luigi shares his insights about:
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Season 1
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Episode 34
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36:14

Making remote work work with Erik Braund (Founder & CEO, Katmai) | E33
In this episode of What Worked, Tyler interviews Erik Braund, Founder and CEO of Katmai, a virtual office platform. Erik discusses transitioning from his AV production company to founding a tech company during the pandemic.Erik shares h...
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Season 1
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Episode 33
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55:59

Cash flow statements are king with Drew Blacker (Founder, SME²) | E32
In this episode of What Worked, Tyler interviews Drew Blacker, Founder of SME², a financial consulting and investment banking services firm. Drew talks about the need for businesses to understand their financials to make informed decisions. Dr...
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Season 1
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Episode 32
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54:09

Why 65K CFOs subscribe to this ex-CFO's newsletter with CJ Gustafson (Founder, Mostly Metrics) | E31
In this episode of What Worked, Mike interviews CJ Gustafson, Founder of Mostly Metrics, a finance-focused media company. CJ talks about his journey from successfully exiting as CFO to starting his own business.CJ shares his insights a...
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Season 1
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Episode 31
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40:01

Making Barebells a Billion Dollar Brand with Quinten Thompson (Vitamin Well) | E30
In this episode of What Worked, Mike and Tyler interview Quinten Thompson, former Director of Finance and Operations at Vitamin Well, about his role in launching NOCCO and Barebells in the US. Follow Quinten's career journey from a Big Four au...
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Season 1
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Episode 30
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53:48

Finding the right management style for any circumstance with Mike Lemire (CEO & Lead Coach, Harmonic Leadership) | E29
In this episode of What Worked, Tyler interviews Mike Lemire, CEO & Lead Coach at Harmonic Leadership, an executive coaching firm focused on supporting CS leaders. Mike talks about using situational leadership as a framework for his coachi...
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Season 1
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Episode 29
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46:33

How finance teams can make money with Philip Kean (Managing Consultant, Lane Gate Advisory) | E28
In this episode of What Worked, Tyler interviews Philip Kean, Managing Consultant at Lane Gate Advisory, a fractional CFO firm with a focus on treasury and cash management services.Philip shares his insights about:Accidenta...
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Season 1
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Episode 28
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33:31

Focusing finance teams on decision-making with Julian Rowlands (Founder and CEO, Cashboard) | E27
In this episode of What Worked, Mike interviews Julian Rowlands, Founder and CEO of Cashboard, a platform that connects your company's financial data to become a single source of truth for FP&A teams. Julian talks about how his on-the-job ...
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Season 1
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Episode 27
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34:05

Procuring supplies for space travel with David Lopez (CEO, Summa) | E26
In this episode of What Worked, Tyler interviews David Lopez, CEO of Summa, a CFO services firm specializing in manufacturing companies. David brings his unique perspective on building an efficient (and stable) supply chain.David shares...
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Season 1
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Episode 26
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55:28

Building a Finance Team from Seed to Series C with Jason Ton (CFO and CBO, 100 Thieves) | E25
In this episode of What Worked, Mike interviews Jason Ton, CFO & Chief Business Officer of 100 Thieves. Jason tells his story about going from engineering to investment banking and finally to the esports c-suite.Jason shares his in...
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Season 1
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Episode 25
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31:48

The business of content creator merch with Saurabh Shah | E24
In this episode of What Worked, Mike and Tyler interview Saurabh Shah, CEO of Warren James. Saurabh brings his unique perspective on the business behind merchandising in the world of content creation and moving it beyond print-on-demand shirts...
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Season 1
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Episode 24
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40:06

The Hireframe Origin Story with JD Beebe | E23
In this special episode of What Worked, roles are reversed as JD Beebe, Co-Founder of ThankView & Board Member at EverTrue, interviews Mike Wu, Hireframe's Co-Founder and CEO. As one of Hireframe's first customers back in 2019, JD brings u...
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Season 1
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Episode 23
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1:02:44

This Year in Sales | E22
Episode 22: Tyler Rachal and Mike Wu share highlights from the podcast so far. Are you curious about the sale's landscape? Listen to our guests cover everything from founder-led sales to the AI future of outbound prospecting.
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Season 1
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Episode 22
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35:42

Bootstrapping an engineering firm without coding with Matt Graham | E21
Episode 21: Tyler Rachal and Mike Wu chat with Matt Graham, CEO at Rapid Developers. Are you running into problems in your startup? Listen to this episode to hear how Matt frames his business issues as a 'who' question, not a 'how' questi...
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Season 1
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Episode 21
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50:19

How to launch your startup without eating ramen with Ryan Wenger | E20
Episode 20: Tyler Rachal and Mike Wu chat with Ryan Wenger, Cofounder & CEO at Inhouse. Are you interested in building a company? Listen to this episode to hear Ryan debunk some common misconceptions about startups.Find Ryan's myth-...
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Season 1
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Episode 20
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55:50

Scaling CX at Tech Startups with Kelly Feeney and Kelly Snodgrass | E19
Episode 19: Tyler Rachal and Mike Wu chat with Kelly Feeney and Kelly Snodgrass, Founding Partners at Kairos Studios. Are you interested in learning more about customer operations? Listen to this episode to hear the lessons that both Kellys lea...
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Season 1
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Episode 19
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55:48

From selling $60k to closing $20M+ deals with Tyler Rachal | E18
Episode 18: Mike Wu chats with Tyler Rachal to discuss his pre-Hireframe days and the changing sales landscape.Want to get in touch with Tyler?https://www.linkedin.com/in/tylerr...
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Season 1
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Episode 18
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1:18:27

Never lay up - How Bad Birdie changed golf apparel forever with Jason Richardson | E17
Episode 17: Tyler Rachal and Mike Wu chat with Jason Richardson, Founder and CEO at Bad Birdie. Are you interested in starting an apparel company? Listen to this episode to hear Jason's story of bootstrapping his company from a side hustle in h...
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Season 1
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Episode 17
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1:01:03

Building the life (and business) you want with Melissa Kwan | E16
Episode 16: Tyler Rachal and Mike Wu chat with Melissa Kwan, Co-Founder and CEO at eWebinar. Are you interested in starting a business? Listen to this episode to learn how Melissa bootstrapped three startups.Want to get in touch with Me...
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Season 1
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Episode 16
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56:16

AI for business 101 with Jamaur Bronner | E15
Episode 15: Tyler Rachal and Mike Wu chat with Jamaur Bronner, Co-Founder at The Foregrounds, an executive AI learning community...
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Season 1
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Episode 15
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1:07:06
