Canadian Private Lenders’ Podcast

Ep.94 | A Day in the Life: Inside Keystone’s Operations

Neal Andreino and Ryan MacNeil Episode 94

In this behind-the-scenes episode of the Canadian Private Lenders Podcast, hosts Ryan McNeill and Neil take listeners through a typical day in their roles at Keystone Mortgage Investment Corporation. From broker relationship building and business development to investor relations, cash flow management, and deal sign-offs, they break down the moving parts that keep a private lending business running smoothly. Along the way, they share personal stories, lessons learned, and the importance of trust, visibility, and consistency in the industry. Whether you’re a broker, investor, or simply curious about private lending, this episode offers valuable insights and real-world examples from two seasoned professionals.


Show Notes:

  • 00:00 – Introduction to the Canadian Private Lenders Podcast and today’s hosts
  • 01:09 – Welcoming The Creative Crew as new podcast producers
  • 01:31 – Ryan and Neil introduce themselves and their roles at Keystone
  • 02:26 – Episode topic: “A Day in the Life” of a private lender
  • 03:16 – Ryan explains his focus on business development and broker relationships
  • 06:00 – Networking stories from industry events and festivals
  • 07:31 – The role of education in building broker trust
  • 08:53 – How the podcast supports business development
  • 09:11 – Managing cash flow and deal commitments
  • 13:02 – Risks of overcommitting and ensuring funding availability
  • 14:08 – Signing off on deals and monitoring loan quality
  • 15:25 – Neil explains investor relations and capital raising
  • 18:09 – Social media’s impact on attracting investors
  • 20:32 – How many touchpoints does it take to close an investor?
  • 21:56 – Broker relations and long-term partnerships
  • 23:44 – Key roles within Keystone’s business structure
  • 24:54 – A walk-through of Ryan and Neil’s typical daily schedules
  • 27:19 – Key takeaways: building a business on consistency and trust

Resources:

  • Keystone Capital Group
  • CPLP Instagram: @cplpodcast
  • Keystone Instagram: @keycapgroup

Find Neal On:
Instagram: @neal.andreino
LinkedIn: Neal Andreino

Find Ryan on:
LinkedIn: Ryan MacNeil
E-mail: ryan@keycap.ca