Ep.71 Adam Tuttle | 4 Secrets to Building Strong SOPs for your Hotel

If I were to ask you where your hotel SOPs are, would you know where to find them? 

Are the documents up to date? Are your teams compliant to it?

The truth is, the standard operating procedures binders and brand books are normally a dusty keeper at a shelf or inside a manager’s drawer. 

We are pleased to welcome Adam Tuttle from Yipi to the show. Yipi and Schulering has similar missions and believe that the SOPs can be better delivered to your staff.

In this episode you will learn:

💡 Why SOPs are not Corporate Weapons: They should be used as tools for success and improvement, not as punitive measures against staff.

💡 How to Reflect the Organization’s Best Practices via SOPs: They should be a mirror of how things are done, capturing current processes rather than imposing unrealistic standards.

💡 Regular training and communication: Daily training and discussions about SOPs are essential to embed them into daily operations and ensure staff understanding.

💡 SOPs as living documents: SOPs need to evolve and adapt over time. They should not be treated as static documents but should be regularly updated and used for coaching and feedback to drive continuous improvement.

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Schulering: Evolving Hospitality through Learning.