Schulering HUB Talking Hospitality Podcast
Schulering Hub is a hospitality training consultancy. Helping hotels and restaurants discover their training needs, training the trainers, and offering training procurament from its rich network of professionals.
Schulering audits, assesses, optmizes, and structures every step of your internal hotel guest - Your Staff. From the pre-employment to departparture, we help hotels build their employer branding by doing all the rights things with their people, turning staff into ambassadors of the brand.
Our podcast, Talking Hospitality aims to raise awareness of the PEOPLE in our industry doing what we preech, showing the impact that treating your staff well do to your business.
If there is a guest that you want to see on the show, please contact them with us on hello@schulering.com
Episodes
148 episodes
Why Hotels Keep Failing at Staff Training (And How to Fix It) with Sarah Brooks
Most hotels keep failing at staff training — but what if the solution is simpler than you think? Sarah Brook...
Hotel Staff Training: Turning Operational Intelligence into ROI with Julia Krebs
What if I told you that your housekeepers are your best source of insight? In our latest episode, we discuss the invaluable role of housekeepers in understanding guest needs and preferences. Host:
.png)
Websites for Humans vs. Agents: The Future of Independent Hotel Distribution
Are you still selling four walls and a bed? If so, you’re already behind. In this episode of the Schulering HUB Talking Hospitality Podcast, we sit down with Pedro Colaco, CEO of Guestcentric, to dism...
.png)
Stop Managing Rooms: The Evolution of Total Revenue Management with Alexey Kovrigin.
Is your hotel still living in the past?In this episode of the Schulering HUB Talking Hospitality Podcast, host Mauricio sits down with
Beyond the Booking Engine: How AI Agents Will Sell Your Hotel in 2027
The Death of Chatbots & The Rise of Agentic HospitalityIs the hotel website officially dead? In this episode of the Schulering Hub Talking Hospitality Podcast, host
The "Silent Killer" of Independent Hotels (And How Training Stops It)
Is your training budget the first line item you cut when times get tough? In this episode, we reveal why that decision might be costing you nearly $626,500 a year in hidden turnover costs.Join us for a deep dive into the me...
Hotel Staff Training: Expense or Investment? With Yamel Henriksen from AHLEI
Is Training an Expense or an Investment? The Real Cost of Turnover with Yamel Henriksen (AHLEI)Do you know how much it truly costs when an employee leaves your hotel?Many hoteliers see training as a "nice-to-have" expense. ...
Why Train If They Leave?" Solving the $5,800 Turnover Problem
If you are a leader in hospitality, you aren’t just running a business, you are fighting a "brutal war against attrition". With industry turnover rates hitting a staggering 85% in the U.S. , the cynical question every owner asks is unavoidable:...
Hospitality Training Playbook: Inside Manifesto Market’s Success
Are you struggling to fill hospitality jobs or keep your team motivated? With industry turnover rates hitting 72%, the old ways of hiring and training are broken. In this episode, we sit down with Florian Horn, Managing Direc...
Gen Z in Hotel Jobs: Hotel Training for the next Gen of Hoteliers
Are Gen Z workers truly "disloyal," or is there a bigger story? The data is clear: the average Gen Z employee stays in their first few jobs for just 1.1 years. This isn't job-hopping; it's "growth hunting".In this cr...
%20(Instagram%20Post)%20(1).png)
Gen Z at Work: Why Hospitality is Ghosted and How to Fix it.
Lazy. Entitled. Overly demanding. Purpose-driven activists. The stereotypes used to describe Generation Z in the workplace are as common as they are contradictory. We hear that they live on TikTok and hate formal communication, yet ...
Gen Z in Hospitality: What Hotels Must Change to Survive | Benoît Vancauwenberghe
Gen Z in Hospitality: What Hotels Must Change to SurviveAre hotels still built for a generation that’s already left the chat?In this eye-opening conversation, hospitality educator
Negotiation Secrets Every Hotelier Should Know | Tatjana Kniazeva
🎙 Negotiation Skills Every Hotelier Should KnowWhat if the key to better hotel partnerships, stronger leadership, and happier teams wasn’t about lowering your rates, but about learning how to negotiate with confidence?
.png)
Hotel Staff Training Secrets from the #1 Luxury Resort in America
What if the secret to becoming the #1 luxury hotel in America wasn’t location, design, or money… but something far more human? 🌊✨In this episode, I sit down with Jeff...
%20(1).png)
Hotel Technology & Emotional Connection: Training Staff to Win Guest Loyalty
Can emotional connection beat price and convenience? In this episode, Guestcentric CEO Pedro Colaco shares a simple playbook for turning hotel staff training and hospita...
The Future of Hospitality | Nah-Dja Tien
Why do so many hotel employees leave within months, despite good pay and great properties? And how can independent hoteliers reduce turnover while improving guest experience?In this 3-part mini-series of Talking Hospitality, hos...
.png)
Hotel Onboarding Today: How Training Shapes Staff Retention & Guest Experience - PART 2
PART 2Why do so many hotel employees leave within months, despite good pay and beautiful properties? Why do managers spend endless hours retraining new hires, only to repeat the cycle again and again? And most importantly—what can indepe...
.png)
How Great Hotel Onboarding Boosts Staff Retention – Lessons from the Past
🎙️ How Great Hotel Onboarding Boosts Staff Retention – Lessons from the Past Why do so many hotel employees leave within months, despite good pay and beautiful properties? Why do managers spend endless hours retraining new hires, on...
Raquel Noboa | Onboarding Hotel Staff for Sustainability Success
In this powerful episode of Talking Hospitality by Schulering HUB, Mauricio Schuler sits down with
How to Train Hotel Staff to Sell More | Geoffrey Toffetti
From hotel valet to CEO of one of the world’s leading hospitality training companies,
Essential Marketing - Tips for Hospitality Tech Startups
Launching a hospitality tech product is exciting, but without the right marketing strategy, even the best ideas can get lost in the noise. In this episode of the Schulering HUB Talking Hospitality Podcast,...
.png)
Why Hotel Staff Training Makes or Breaks Guest Experience
"You Never Get a Second Chance to Make a First Impression." And in hospitality this first impression is often made by someone who has just been hired. In this episode of the Talking Hospital...
.png)
Alexander Muir | Hospitality Learning - Blending Tradition with the Future
Today, we’re diving into the world of hospitality education with a very special guest – Alexander Muir.Alexander is a hospitality management teacher wi...
