Ops Game Changers
An original ActiveOps podcast focused on all things Operations.
We know it's not easy running operations. Pressures on cost, risk, customer and employee experience are a constant struggle as operational leaders try to do more with less. In this podcast series, we bring together true Ops Game Changers, who share real-life stories of how they delivered against business drivers – and delivered big!
Ops Game Changers
Latest Episodes
S02E03: Leading Operations Through Change: People, Data and the Future of Work
What does it really take to lead operations through relentless change and keep your team engaged, performing, and ready for what comes next?You're listening to 'Ops Game Changers', the ActiveOps podcast where we share real-life stories f...
S02E02: Building a Culture of Performance That Lasts
You're listening to Ops Game Changers, the ActiveOps podcast where we share real-life stories from remarkable leaders that are revolutionizing the world of service operations. In this series, we explore some of the key challenges faced by servi...
S02E01: Operations Isn't Spelled with a Capital 'O'
You're listening to 'Ops Game Changers', the ActiveOps podcast where we share real-life stories from remarkable leaders that are revolutionizing the world of service operations. In this series, we explore some of the key challenges faced by ser...
S01E12: The power of data and unlocking the 80/20 to focus on what matters most
You’re listening to 'Ops Game Changers', the ActiveOps podcast where we share real-life stories from remarkable leaders that are revolutionizing the world of service operations. In this series, we explore some of the key challenges faced by ser...
S01E11: Reimagining Operations with purpose and people at the centre
Ops Game Changers: How CIBC Mellon reimagined its operations with purpose and people at its core You’re listening to 'Ops Game Changers', the ActiveOps podcast where we share real-life stories from remarkable leaders that ar...