LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
Podcasting since 2024 • 94 episodes
LifeLine 911
Latest Episodes
Please Stay on the Line: When 911 Can’t Answer Right Away
Few moments feel more helpless than dialing 911 and hearing a recorded message instead of a call-taker’s voice. For most people, that pause triggers fear, frustration, and uncertainty—yet behind the scenes, an entire system is working at full c...
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Season 2
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Episode 93
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29:07
When the Caller Isn’t Human: AI and the Future of 911
Artificial intelligence is reshaping entire industries, from medicine to filmmaking, but one question looms larger than most: will the public accept AI as the voice that answers their emergency call? As automation moves closer to the dispatch c...
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Season 2
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Episode 92
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31:51
On the Ballot: When Public Safety Depends on a Vote
Every election shapes a community’s future—but in small towns and rural counties, it can also decide who shows up when someone dials 911. On November 4, 2025, voters across the United States cast ballots on measures that directly impact fire, p...
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Season 2
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Episode 91
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27:48
Fire Up the Roof: The Hidden Cost of Lights and Sirens
Every emergency starts with a sound—the rising wail of sirens cutting through traffic and tension alike. “Fire up the roof” has become shorthand for urgency, for life-and-death moments where seconds matter. But behind the flashing lights lies a...
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Season 2
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Episode 90
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34:22
Revolutionizing First Responder Training: American Emergency Preparedness Goes Online - Part 2
American Emergency Preparedness (AEP) is transforming the way first responders train. Known for high-quality emergency preparedness courses, AEP is now bringing its expertise online—making it easier than ever for 9-1-1 Operators, Dispatchers an...
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Season 2
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Episode 89
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35:23
