LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
Podcasting since 2024 • 107 episodes
LifeLine 911
Latest Episodes
Resilience on the Line
Workplace stress is universal, but for emergency telecommunicators the stakes are profoundly higher. Each shift can carry moments of trauma, urgency, and emotional weight that linger long after the headset comes off. This episode examines the p...
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Season 3
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Episode 106
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28:00
Trust Your 9-1-1 Training: Dealing with Catastrophic Calls
When catastrophe strikes without warning, doubt is often the first adversary. From mass-casualty incidents to rapidly evolving threats, emergency communicators must rely on preparation, discipline, and composure. This episode examines the momen...
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Season 3
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Episode 105
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31:36
Steady on the Line: A Conversation with June Browning, Part 2
For more than two decades, June Browning has served at the console; answering calls, dispatching units, mentoring new hires, and standing as a steady resource within her center. Previously featured in our episode Bulletproof for her consistency...
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Season 3
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Episode 104
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34:31
Steady on the Line: A Conversation with June Browning, Part 1
For more than two decades, June Browning has served at the console; answering calls, dispatching units, mentoring new hires, and standing as a steady resource within her center. Previously featured in our episode Bulletproof for her consistency...
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Season 3
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Episode 103
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30:33
Voices Unheard: The Turnover Crisis in 911 Centers
In Brown County, dispatchers are stepping away from the console—and their reasons sound strikingly familiar to emergency centers across the nation. Concerns about scheduling, workplace culture, and feeling unheard are not isolated complaints; t...
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Season 3
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Episode 102
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29:14
