
LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 11 - Telecommunicators' Week 2024!!
Once a year in the United States, the hard-working men and women behind the headsets of emergency call centers all across the nation are celebrated for the tremendous work and sacrifices they make to keep the community safe. Telecommunicators' Week is a chance for the great achievements and stalwart dedication of the profession to be recognized and shown special appreciation. Different agencies will mark the week in different ways, but it is a chance for the communities to say "Thank You" to those who spend so many thankless hours being that voice on the other end of the radio or the 911 call. This week, we are joined by special guest Roxi Zamora who has been one of the key organizers of the Austin Telecommunicators' week, and who every year spends so much of her time helping to organize and make it a success. Join your host Erica as she discusses this nationwide party of thanks!
And from all of us at LifeLine 911 Podcast, we thank each and every one of our emergency operators who sacrifice so much to help so many!