LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 14 - Taking the Plunge into Leadership
Many emergency services around the country were depleted of staff after the devastating effects of both the Covid-19 pandemic and the 2020 Riots, which saw personnel numbers drop as people left the industry. As these departments rebuild, there are challenges and opportunities available for these heroes behind the headsets to move into leadership positions, yet many are hesitant to do so. Some worry that they do not have the experience to make them qualified leaders, other fear they may not have the right characteristics of leadership developed in them, and still more just don't want the added headache and hassles of having to worry about managing their shifts and centers. Join your host Erica as she discusses some of the concerns that many front line employees having of going for a promotion and how, and if, you should try and overcome them.
