LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 18 - A Conversation About Records Management
One of the most important tools in a law enforcement officer's kit is not the gun, or the nightstick, or the squad car. Rather, it is the ability to have vast amounts of data at their fingertips that can be quickly searched and cross-referenced to help deduce the nature of a crime, as well as maintain accurate records for trials later down the line. Versaterm is a company which was founded in 1977 and their function is to help law enforcement with just that tool. Join your host Erica as she discusses the merits and importance of having a strong records management software to aid and assist law enforcement. Special guest this week is Rohan Galloway-Dawkins of Versaterm to help explain some of the fundamental aspects of recordkeeping.
