LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 22 - Butterfly
Some of us have been emergency operators for more than a decade, and some of us are still working out our first few years and getting our feet. But there are a small number of people who began their careers right at the beginning of the 2020s, a decade which has been a tumultuous time for everyone, especially when trying to grasp a complex and life-or-death job. On this week's episode, we sit down with dispatcher Sherree Miller, who's first day of on-the-job training was March 18, 2020, also known as The Day the Earth Shut Down. Join your host Erica as she delves into how that unique experience shaped and was shaped by an undaunted personality.
