LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 24 - Breakdown
In an emergency environment there are heightened levels of stress. Those of us who work in jobs which frequently put us up against challenging scenarios have learned to live with it, but there are ways to help live better. Breaks are an important factor when at any job; they give your mind a chance to reset itself and stay focused on the tasks at hand. Working in an emergency call center is no different, and on this week's episode, Erica is going to tell you why.
